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Customer Vehicle Service Agent jobs in United States
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SIXT · 18 hours ago

Customer Vehicle Service Agent

SIXT is a globally leading mobility service provider, and they are seeking a Customer Vehicle Service Agent to ensure vehicles are rental-ready and provide exceptional customer experiences. The role involves cleaning and maintaining vehicles, inspecting for damage, and assisting customers with their needs.
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Responsibilities

You ensure every vehicle is spotless and rental-ready by cleaning, polishing, and performing basic maintenance checks, from fluid levels to tire pressure, ensuring a premium customer experience
You inspect incoming vehicles for damage, manage service alerts, and coordinate with the team to address any maintenance needs, keeping the fleet in top condition
You keep the lot organized for smooth traffic flow, tagging vehicles for maintenance, and ensuring cars are moved to the proper locations efficiently
You assist customers with a friendly welcome, check vehicles for belongings, and handle questions about returns, charges, or additional services, providing clear and accurate information
You shuttle cars between locations, dealerships, and car washes, making sure vehicles are always where they need to be and ready for the next rental

Qualification

Vehicle service experienceAttention to detailVerbal communicationCustomer serviceTeam coordinationBasic maintenance checksMultilingualOrganizational skills

Required

You have a high school diploma or GED
At least 1 year of experience in vehicle service or a related field
Strong verbal communication abilities
Ability to discreetly check vehicles for any damage
Ability to verify fuel levels and accurately document findings
At least 18 years old
Hold a valid driver's license with a clean driving record
Authorized to work in the United States without requiring sponsorship
Can work 30 hours per week, including day or evening shifts
Comfortable working outdoors in all types of weather conditions
Physically able to move in and out of vehicles throughout your shift
Willing to wear a company uniform

Preferred

Experience in car rental, automotive maintenance, or dealership services
Speaking other languages is a plus

Benefits

Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
Employee Assistance Program Access support whenever needed through our Employee Assistance Program
Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

Company

Sixt SE with its registered office in Pullach near Munich, is a leading international provider of high-quality mobility services.

Funding

Current Stage
Late Stage

Leadership Team

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Thomas (Tom) C Kennedy
President and CFO, USA
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Ann Letterman
Senior People & Culture Business Partner
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Company data provided by crunchbase