Cypress HCM · 3 months ago
Workforce Development Specialist 2
Cypress HCM is focused on supporting workforce development initiatives, and they are seeking a Workforce Development Specialist 2 to enhance training and documentation systems. The role involves maintaining technical documentation, managing documentation systems, and facilitating training to support team member growth.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Innovate and apply best-known methods (BKMs) for managing documents and training, documentation systems, automation, and projects
Create, edit, and archive documents, graphics, and images using appropriate standards, styles, templates, and software
Administer file storage repositories, apply appropriate metadata, and monitor and process access requests
Manage controlled documentation systems for change management and periodic document review
Create, maintain, and archive on-the-job training certifications in the learning management system (LMS)
Extract, categorize, and analyze data; develop graphs, charts, and reports to support decision making
Define and manage documentation projects to support organizational goals; create the project charter, identify and execute work breakdown structure, prepare status reports and recovery plans, and monitor project execution
Qualification
Required
Bachelor's degree or equivalent practical experience
5 years of technical documentation experience
3 years of workforce development experience
Preferred
Expertise using advanced documentation authoring software (such as MadCap Flare or FrameMaker)
Expertise using Microsoft Office products (Word, Excel, and PowerPoint)
Experience managing SharePoint lists and libraries
Experience documenting PSM/RMP systems
5 years of experience with a high-volume manufacturing and production site (preference for semiconductor domain)