SIGN IN
Client Services Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

streamline.auto 🏦 🕺 🚘 · 20 hours ago

Client Services Manager

positionGreater Orlando, FL
timeFull-time
remoteHybrid
seniorityMid Level
money$60K/yr - $70K/yr
date3+ years exp
Streamline is transforming automotive finance by connecting lenders and dealers through enterprise technology. The Client Services Manager will lead onboarding and activation for clients, manage key relationships, and drive retention and expansion opportunities.
Computer Software

Responsibilities

Lead onboarding and implementation for new clients, ensuring a seamless transition from sale to service
Build trusted relationships with client stakeholders and serve as a strategic advisor
Monitor client health metrics and proactively identify risks and growth opportunities
Partner with internal teams to resolve issues quickly and improve the customer experience
Drive renewals and support upsell and cross-sell initiatives
Advocate for customer needs in product planning and internal strategy

Qualification

Client services experienceAccount managementCustomer successCommunication skillsProblem-solving skillsClient-first mindsetExperience in automotiveExperience in SaaSExperience in fintechExperience in financial servicesOrganizational skills

Required

3–5+ years of experience in client services, account management, or customer success roles
Proven ability to build strong partnerships and drive retention
Excellent communication, organization, and problem-solving skills
Client-first mindset with the ability to thrive in a fast-paced environment

Preferred

Experience in automotive, SaaS, fintech, or financial services

Company

streamline.auto 🏦 🕺 🚘

twitter
company-logo
DRIVING AUTO FINANCE FORWARD.
dateFounded in 2020
location
Buffalo, New York, US
people-size2-10 employees
web-link
http://streamline.auto

Funding

Current Stage
Early Stage
Company data provided by crunchbase