Thermo Fisher Scientific · 9 hours ago
Field Service Engineer (IOMS/GIRMS) Central US Region
Thermo Fisher Scientific is a leader in scientific research and innovation, dedicated to making the world healthier, cleaner, and safer. As a Field Service Engineer, you'll provide installation, maintenance, and repair services for advanced analytical and microscopy equipment, while ensuring optimal system performance through technical support and customer relationship building.
Research
Responsibilities
Provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment (IOMS, GIRMS)
Deliver outstanding technical support while building strong relationships with customers across research institutions, universities, and industrial facilities
Resolve complex issues, conduct preventive maintenance, and train users to ensure optimal system performance
Qualification
Required
Advanced degree plus 3+ years of experience, or bachelor's degree plus 5+ years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments, e.g. IOMS, GIRMS
Ongoing technical training and certifications required
Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems
Strong diagnostic and problem-solving abilities for hardware and software issues
Excellent interpersonal communication skills and proven ability to build positive customer relationships
Professional working proficiency in English; additional languages beneficial
Ability to read and interpret technical documentation, schematics, and engineering drawings
Proficiency with Windows operating systems, networking, and standard business software
Valid driver's license and ability to travel
Physical ability to lift up to 50 lbs and work in laboratory environments
Ability to work independently while maintaining strong team collaboration
Availability to respond to urgent customer needs
Must follow all safety protocols and be able to work in cleanroom environments when required
Preferred
Preferred Fields of Study: Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field
Experience mentoring and training others preferred
Benefits
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Company
Thermo Fisher Scientific
The world leader in serving science To serve science, Thermo Fisher Scientific needs to stay ahead of it, we need to anticipate customer needs.
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Late StageLeadership Team
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