United Airlines · 2 hours ago
Key Account Manager - Corporate
United Airlines is reinventing what an airline can be and is seeking a Key Account Manager to drive business results for corporate customers. The role involves developing strategies to meet client objectives, collaborating with internal teams, and managing key accounts to optimize profitability.
HospitalityIn-Flight EntertainmentService IndustryTransportationTravel
Responsibilities
Consistently achieve or exceed individual, divisional, and commercial sales goals through development and execution of strategic account plans
Identify business opportunities by leveraging customer insight reporting and conduct analysis to inform business decisions
Collaborate efficiently across internal departments and joint venture airlines partners to develop and implement customer-focused strategies to maximize sales/network potential with a measurable ROI
Negotiate financially relevant agreements and manage program performance in collaboration with sales colleagues, joint venture alliance partners and internal departments
Understand the clients’ business, build relationships across all aspects of the client’s organization
Develop a deep understanding of the customer’s business beyond travel program responsibilities. Expand knowledge of customer’s core business, industry performance and individual traveler profile to maximize the partnership and drive loyalty to United
Demonstrate strong knowledge and understanding of United’s expanding slate of products, services, and distribution capabilities
Continually embrace trends and technologies. Identify the potential impact on United and our customers to incorporate related sales strategies
Implement and execute sales and promotional programs that provide market impact. Attend and/or coordinates customer, industry and trade organization events/meetings serving as a brand ambassador and demonstrate leadership in the business travel marketplace
Collaborate with Sales Strategy & Pricing team and other relevant internal stakeholders/departments to create tailored contractual and non-contractual client solutions
Establish a position as trusted advisor with customers through value proposition selling. Broaden network across departments within the account’s organization that coincide with strategic priorities
Understand the role and level of influence across the account’s travel purchase ecosystem (Customer/Buyer, Travel Management Company, Individual Traveler, meeting planning and other relevant departments)
Develop, facilitate, and re-negotiate contracts according to the changing business environment ensuring mutual value received. Responsible for articulating value and taking the lead on the delivery of United and Joint Venture Partners’ commitments
Create and deliver high-quality client-facing presentations, serving as a key business partner with the goal of advancing the client partnership
Use consultative value-based selling and leadership accessibility to build strong, enterprise relationships to establish United as a strategic business partner
Maintain CRM to reflect current and relevant account information including critical account information, account strategies, and tasks
Qualification
Required
Bachelor's degree or equivalent experience
4+ years of sales/airline management experience
Advanced understanding of airline sales or travel industry sales
Demonstrated strong business acumen and financial aptitude
Demonstrates excellent time management skills with prompt external/internal communication and follow through
Energetic, results orientation with entrepreneurial and bias for action mindset
Proficiency in key business computer applications (ex. MS Excel/PowerPoint/Word and Salesforce)
Travel within assigned territory with periodic travel to other destinations as required for internal and customer meetings
Actively demonstrates good judgment, flexibility, creativity and initiative
Demonstrate strong leadership skills
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
MBA or Advanced degree
Experience leading or mentoring a team
CTE/GLP
Benefits
Medical
Dental
Vision
Life
Accident & disability
Parental leave
Employee assistance program
Commuter
Paid holidays
Paid time off
401(k)
Flight privileges
Company
United Airlines
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-01-25IPO
Leadership Team
Recent News
Benzinga.com
2026-02-04
2026-02-03
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