Cypress HCM · 4 months ago
QA Data Analyst & Telemetry Specialist IV
Mountain View, CA, US
Full-time
Hybrid
Senior Level
$78.12/hr - $86.02/hr
7+ years expCypress HCM is looking for a QA Data Analyst & Telemetry Specialist to enhance product quality through data analysis and collaboration with engineering teams. This role focuses on analyzing product behavior, creating dashboards, and producing reports to inform stakeholders about quality risks and metrics.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Hunt down the right logs, trace product issues across environments, and analyze patterns in system behavior to support QA investigations and test coverage strategy
Collaborate with engineers to define, scope, and validate telemetry requirements to ensure the right data is being captured for quality signals
Design and maintain clear, role-specific dashboards that reflect test results, coverage trends, performance metrics, and release health
Produce structured reports and summaries that combine narrative, visuals, and metrics to tell a complete story about product quality, test outcomes, and production health
Assist QA and dev teams with root cause investigations using log data, traces, metrics, and real-world usage patterns
Partner with QA, Engineering, Product, and Data teams to align on what signals matter and how they’re consumed across tools and stakeholders
Define and refine KPIs around bug trends, feature coverage, regressions, and release readiness to guide strategic QA direction
Qualification
Required
Min of 7 years professional experience total with 3-5 years of experience of recent cross functional experience, ideally in large corporation environments or large teams
Strong hands-on experience with data analysis (SQL, Python, R, or similar)
Skilled in producing clear visualizations (e.g., Superset, Plotly, Tableau, Looker, Grafana, Power BI)
Able to write concise reports with actionable insights — weekly summaries, defect overviews, quality scorecards, etc
Familiar with log analysis tools (e.g., Sumologic, Splunk, Datadog, Kibana, ElasticSearch)
Comfortable discussing and designing instrumentation/logging with engineers
Familiarity with QA concepts, release validation, and production monitoring
Strong communication skills; can adapt output to technical and non-technical audiences
Preferred
Background in QA, test automation, or release engineering
Experience with OpenTelemetry, distributed tracing, or event-driven logs
Experience in continuous delivery environments with real-time observability needs
Prior involvement in incident reviews or quality postmortems
Bachelor's degree (or higher) in one of the following fields is preferred: Computer Science, Data Science, Information Systems, Software Engineering, Statistics or Applied Mathematics
Electrical or Computer Engineering Equivalent practical experience is also welcome — especially in QA, data analysis, SRE, or systems engineering roles
Relevant certifications (e.g., Data Analytics, SQL, Tableau, or Observability/Monitoring tools) are a plus
Company
Cypress HCM
Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Lillig
CEO
Philip Oommen
CFO
Company data provided by crunchbase