Chase · 9 hours ago
Control Manager – Consumer and Community Banking - Senior Associate
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid, Senior Level
$81K/yr - $115K/yr
5+ years expJPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. As a Senior Associate, Control Manager in the Consumer and Community Banking team, you will enhance the control framework and partner with stakeholders to identify and address risks, ensuring operations remain resilient and compliant.
BankingFinancial Services
Responsibilities
Partner with and advise stakeholders to analyze risks and controls across the business, proactively find gaps or new risks, and identify root causes to advise solutions
Design, set up, and monitor controls using automation, AI, and data analytics to build a proactive risk culture
Review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions
Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams
Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology
Bring in skills like digital risk management, agile ways of working, and automation to keep the organization moving forward
Qualification
Required
5 years of experience in financial services, with experience in controls, audit, quality assurance, or operational risk management
Independently applies risk management practices in routine situations, voices concerns, executes escalation procedures, and assists others with standard risk matters
Analyzes routine and moderately complex data, critically evaluates information, identifies key issues, recognizes patterns and trends, and assists with analytical tasks
Utilizes change management resources, applies standard approaches to minimize disruption, supports stakeholders through moderate change, and escalates complex matters when needed
Reads, writes, and communicates data in routine contexts, applies appropriate controls, delivers clear insights, and assists with standard data tasks
Makes sound decisions in routine and moderately complex situations, evaluates alternatives, engages stakeholders, and delivers timely, fact-based decisions
Influences others using facts and data, facilitates mutually acceptable solutions, engages productively across the business, and escalates complex matters when necessary
Establishes productive relationships with internal stakeholders, communicates proactively, adapts to stakeholder needs, and assists with stakeholder engagement
Presentation Skills: Creates and delivers effective presentations to peers, managers, and stakeholders, applies sound design principles, and assists with presentation preparation
Recognizes interrelated components in routine and moderately complex situations, describes impacts of changes, and applies systems thinking to problem-solving
Accepts responsibility for individual and team outcomes, collaborates across functions, promotes an inclusive environment, and works productively with peers and stakeholders
Policies, Procedures, and Regulatory Requirements: Demonstrates policy and regulatory knowledge, independently applies standards to protect Client, Firm, and Employee obligations, understands regulatory-control connection, and assists others with interpretation
Identifies automation and ML opportunities, evaluates appropriateness based on complexity and impact, communicates benefits to stakeholders, and assists others with assessments
Independently captures and documents project insights, participates in knowledge sharing, applies lessons learned to improve work quality, and assists others with documentation
Preferred
Experience with digital risk management and agile methodologies
Prior involvement in control program projects or regulatory compliance initiatives
Advanced degree or relevant certifications in risk management, compliance, or related fields
Experience working in a large, matrixed organization
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
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