NEOGOV · 7 hours ago
Utilities Superintendent
NEOGOV is seeking a Utilities Superintendent to coordinate and direct the activities of the Utilities Division within the Public Works Department. The role involves overseeing staff in water and sewer programs, ensuring compliance with regulations, managing budgets, and addressing service delivery issues.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs technical and supervisory work directing the activities of staff in a variety of water and sewer programs, including repair, maintenance, and operation
Schedules work, directs staff, and inspects work in progress
Ensures the division complies with all legal and regulatory requirements, as well as applicable ordinances and standards
Supervises the day-to-day operations and maintenance of infrastructure, including water towers, pump stations, and all pipeline systems
Manages division budget, secures funding, and oversees expenditures for utility operations and projects
Ensures uninterrupted service delivery and addresses outages or system failures promptly
Establishes safety protocols and provides staff with updates regarding requirements and standards
Coordinates the response during natural disasters and system failures to restore services quickly and mitigate further disruptions
Oversees emergency utility projects and procuring contractor/vendor services as needed
Assists the Director of Public Works with developing plans to maintain and expand utility infrastructure to meet the City’s needs
Oversees the operations of the City’s recycling center
Prepares and submits reporting documentation as needed
Assists the Director of Public Works in anticipating future demand and plans infrastructure upgrades to accommodate City growth and redevelopment along with replacement of aging infrastructure
Ensures residents and businesses receive reliable utility services and handles customer complaints or concerns regarding service quality
Other duties as assigned
Qualification
Required
Two years of college or Associate's Degree with at least ten years directly related professional and supervisory experience or
A Bachelor's Degree with at least six years directly related professional and supervisory experience or
Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities
Must possess or obtain a Virginia Commercial Driver's License (Class B or higher) and maintain an active Virginia Commercial Driver's License during the course of employment
Knowledge of water/utilities infrastructure, functions and related equipment and parts; methods, materials, tools, and equipment used in the maintenance and repair of water distributions systems and related public works structures
Knowledge of applicable Federal, State, and local laws, regulatory codes, ordinances, acts, and procedures relevant to assigned area of responsibility
Must have strong leadership, supervisory, organizational, communication (oral and written), and presentation skills; must have a clear and open communication style
Knowledge of the principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures
Ability to build strong working relationships within and across departments, with the City's Management team, the Mayor and City Council, other City officials, citizens, and the community
Preferred
Virginia Waterworks Operations License (Class V or higher) is desirable; may be required to obtain additional certifications in related specialties as determined by the Director of Public Works
Benefits
Health insurance with dental & vision coverage (Anthem, Delta Dental, & Blue Vision)
Retirement (Virignia Retirement System & Mission Square)
Group Life Insurance
Supplemental retirement (Roth IRA & 457 Deferred Comp)
Voluntary benefits (FSA & Colonial Life products)
Employee Assistant Program (EAP)
Paid vacation and sick leave
Paid holidays (14)
Bi-weekly Payday
Virginia Credit Union enrollment
Education/tuition discounts through Liberty University
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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