Softworld, a Kelly Company · 1 day ago
Director of Infrastructure & Operations (I&O)
Fort Myers, FL
Contract
Hybrid
Director/Executive
$76/hr - $90/hr
8+ years expSoftworld, a Kelly Company, is seeking a Director of Infrastructure & Operations who will provide strategic leadership for IT infrastructure and operational services. This role involves overseeing networks, systems, cloud services, and data centers while driving modernization and operational excellence.
Human ResourcesInformation TechnologyStaffing Agency
Hiring Manager
Vidhi Kundalia, MS, Ed.S
Responsibilities
Lead the strategy, design, and operation of IT infrastructure, including networks, cloud services, servers, storage, and data centers
Ensure reliable, secure, and scalable IT services through effective monitoring, incident management, and continuous improvement
Develop and maintain disaster recovery and business continuity plans
Support sponsored research by enabling high-performance computing, large-scale storage, and specialized research networks
Collaborate with IT and campus leadership on governance, prioritization, budgeting, and technical debt remediation
Build and lead a high-performing Infrastructure & Operations team; mentor leaders and support staff development
Oversee vendor partnerships, contracts, and service level agreements
Manage the I&O budget and measure value through KPIs and service performance metrics
Partner with Information Security to implement security strategy and ensure regulatory compliance
Qualification
Required
8+ years of progressive IT infrastructure experience, including 5+ years in a leadership or management role
Proven experience leading enterprise IT infrastructure (networks, servers, storage, data centers, and cloud platforms such as Azure)
Strong expertise in IT operations, service delivery, and IT Service Management (ITSM / ITIL)
Experience leading enterprise-scale infrastructure modernization, reliability, and resilience initiatives
Proven background in disaster recovery, business continuity, and high-availability environments
Hands-on experience with vendor management, contract negotiation, and SLA oversight
Demonstrated ability to lead, mentor, and develop technical and management teams
Experience managing IT budgets, KPIs, and performance metrics
Working knowledge of cybersecurity, compliance, and risk management in partnership with InfoSec
Demonstrated Linux expertise, including administration and support of enterprise or research computing environments
Hands-on experience with High-Performance Computing (HPC) environments
Proven experience supporting HPC clusters, research storage platforms, and academic/research compute workloads
Strong DevOps and automation experience, including Ansible (or similar infrastructure-as-code/automation tools)
Preferred
Senior IT leadership experience in Infrastructure & Operations, including networks, servers, storage, data centers, and cloud platforms (Azure preferred)
Experience in higher education, research computing, or complex regulated environments strongly preferred
Company
Softworld, a Kelly Company
Softworld has developed expertise across five distinct staffing and consulting practices over the past 25 years.
1001-5000 employees
H1B Sponsorship
Softworld, a Kelly Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (67)
2024 (90)
2023 (84)
2022 (71)
2021 (75)
2020 (80)
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-06Acquired
Leadership Team
Steven Edwards
Vice President, Chief Financial Officer
Recent News
2023-01-24
Company data provided by crunchbase