Engagement Specialist (Full-Time) jobs in United States
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Kindbridge Behavioral Health · 6 hours ago

Engagement Specialist (Full-Time)

Kindbridge Behavioral Health is committed to transforming mental health care through compassion and innovation. They are seeking an Engagement Specialist to conduct initial assessments, provide resource-based support, and ensure a stigma-free environment for clients seeking care.

Health CareMedicalMental HealthTherapeutics

Responsibilities

Conduct brief client assessments during initial calls
Provide crisis support, facilitate client admissions, referrals, and resource navigation
Schedule appointments and verify insurance to ensure a seamless client experience
Maintain detailed, timely documentation using CRM, EMR, and telehealth platforms
Collaborate with internal teams to deliver personalized, effective care
Participate in a 24/7 on-call rotation supporting client engagement during critical moments
Optional based on qualifications: Provide direct care through telehealth counseling sessions

Qualification

Mental health experienceCrisis interventionClient supportLicensed therapistDigital skillsBilingual English/SpanishCommunication skillsOrganizational skillsCompassionateProfessionalism

Required

Bachelor's degree in counseling, social work, psychology, or related field
Counseling intern or related experience in mental health, crisis intervention, or client-facing roles
2+ years' experience in client support, crisis response, or healthcare
Compassionate, professional, and committed to supporting client success
Strong communication, organizational, and digital skills (Microsoft Office, Google Suite, CRM/EMR platforms)
Availability for 40 hours/week, including some holidays and weekends
The scheduled shift for this role is Sunday through Thursday, 7:00 AM–3:00 PM CST

Preferred

Licensed therapists or clinicians are encouraged but not required; licensure is a plus
Bilingual English/Spanish skills highly valued and will be reflected in compensation
Provide direct care through telehealth counseling sessions

Benefits

Flexible remote work environment
Unlimited PTO to support your well-being
Collaborative, respectful team culture
Ongoing professional development opportunities
Comprehensive healthcare plans, including dental and vision
Employer-matched 401(k) plan

Company

Kindbridge Behavioral Health

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Kindbridge Behavioral Health offers mental health treatments.

Funding

Current Stage
Early Stage
Total Funding
$5.4M
Key Investors
Alumni Ventures
2025-04-29Seed· $5.4M
2024-08-30Pre Seed

Leadership Team

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Daniel Umfleet
Founder & CEO
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Robert Jordshaugen, MBA
Co-Founder and CIO
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Company data provided by crunchbase