Global Standard Technology Co., Ltd. · 9 hours ago
Entry-Level Customer Service Sales Representative
Charlotte, NC
Full-time
Onsite
New Grad, Entry Level
$48K/yr - $55K/yrGlobal Standard, Inc is seeking a motivated and customer-focused individual to join their team as an Entry-Level Customer Service & Sales Representative. In this role, you will be the first point of contact for customers, helping to resolve inquiries, provide product information, and support sales efforts.
ManufacturingSalesSemiconductor
Responsibilities
Provide accurate information about products, services, pricing, and promotions
Assist customers with orders, returns, billing questions, and general support
Identify customer needs and recommend appropriate products or services
Support the sales team by generating leads, upselling, and cross-selling when appropriate
Maintain detailed and accurate customer records in CRM systems
Follow up with customers to ensure satisfaction and encourage repeat business
Resolve customer complaints or escalate issues to management when necessary
Meet performance goals related to customer satisfaction, sales, and productivity
Collaborate with team members to improve processes and enhance the customer experience
Qualification
Required
High school diploma or equivalent (associate's or bachelor's degree a plus)
Strong communication and interpersonal skills
Positive attitude with a genuine desire to help customers
Ability to learn quickly and adapt to new systems and processes
Basic computer proficiency; familiarity with CRM or call center software is a plus
Comfortable working in a fast-paced environment
Ability to multitask, stay organized, and manage time effectively
Preferred
Prior customer service or sales experience is helpful but not required
Benefits
Comprehensive training and ongoing support
Opportunities for career growth in sales, customer service, and leadership
Competitive hourly wage or salary plus commission/bonuses
Company
Global Standard Technology Co., Ltd.
GST is one of the world's leading suppliers of POU abatement solutions for semiconductor industry.
Founded in 2001
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-11-01
2025-03-04
Company data provided by crunchbase