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Five Stones Research Corporation · 4 hours ago

Personal Computer Support Technician

Huntsville, AL

Full-time

Onsite

New Grad, Entry Level

Five Stones Research Corporation is seeking energetic candidates to join their established and growing Huntsville-headquartered team. The Personal Computer Support Technician will assist in ensuring the availability, accessibility, and usability of IT hardware and software, responding to user requests and performing routine maintenance on PCs.

ConsultingInformation TechnologyLogisticsManagement Information SystemsProfessional ServicesSoftware

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Assists in ensuring availability, accessibility, and usability of Information Technology (IT) hardware and software for IT enterprise

Responds to PC users’ requests for assistance – primarily by telephone and e-mail messages – with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, resolve or escalate to higher-level for resolution

Installs software on personal computers (PCs)

Performs routine maintenance of PC hardware and software

Prepares new PCs for use, and previously used PCs for reuse

Administers PC users’ IT, including ensuring compliance with security requirements

Qualification

Windows operating systemsTroubleshooting IT problemsPC hardware maintenanceSoftware installationDoD 8570 IAT-I certificationCustomer service

Required

HS/GED

Experience with computer components, Windows operating systems, and software

Ability to troubleshoot IT problems and apply known solutions

Must meet baseline certification requirements in accordance with DoD 8570 IAT-I category or higher

Department of Defense (DoD) Secret security clearance, or the ability to obtain one

U.S. Citizenship required

Benefits

401(k) Matching

Company Events

Dental Insurance

Employee Recognition Programs

Health Insurance

Life Insurance

Paid Time Off

Parental Leave

Performance Incentives

Student Loan Repayment

Tuition Reimbursement

Vision Insurance

Company

Five Stones Research Corporation

Five Stones Research Corporation (5SRC) is a Native American, Woman-Owned Small Business (WOSB) headquartered in Huntsville, Alabama.

Founded in 2006

Brownsboro, Alabama, USA

201-500 employees

http://5sr-hsv.com

Funding

Current Stage

Growth Stage

Leadership Team

Joni R. Green

CEO

Company data provided by crunchbase