Comfort Keepers · 1 day ago
Franchise Growth Director
United States
Full-time
Remote
Lead/Staff, Director/Executive
5+ years expComfort Keepers is on a mission to elevate the human spirit by empowering franchise owners to build successful home care businesses. The Franchise Growth Director will serve as a strategic partner, supporting new owners and helping established offices scale sustainably through coaching and performance improvement in a multi-unit environment.
CouponsElder CareHealth CareHome Health CareLifestyleService Industry
Responsibilities
Partner with franchise owners during launch, ramp-up, stabilization, and expansion phases
Accelerate key metrics such as revenue growth, client acquisition, and billable hours
Deploy scalable growth playbooks and best practices across the network
Identify opportunities for market expansion and operational optimization
Proactively intervene when performance targets are at risk
Serve as a trusted business coach to franchise owners and leadership teams
Lead data-driven performance reviews and growth planning sessions
Reinforce accountability and execution excellence
Partner with Learning & Development to support impactful training programs
Analyze network performance to uncover trends, risks, and opportunities
Conduct SWOT analyses to inform customized growth strategies
Support short- and long-term planning aligned with financial and EBITDA goals
Provide insights to Franchise Operations leadership on system-wide initiatives
Work closely with Regional Directors, Marketing, HR, Finance, Compliance, and Franchise Support
Align growth strategies with brand standards and operational expectations
Support rollout of new tools, programs, and initiatives
Guide franchisees through onboarding, recovery, and expansion
Identify early warning signs of operational challenges
Promote models that balance growth, quality care, and caregiver engagement
Qualification
Required
5+ years of leadership experience in business growth, operations, franchise support, or multi-unit environments
Proven success coaching business owners or senior leaders
Strong business acumen with a results-driven mindset
Ability to analyze data and translate insights into action
Exceptional communication, relationship-building, and organizational skills
Bachelor's degree in Business, Marketing, Healthcare, or related field (or equivalent experience)
Franchise, multi-location, or healthcare experience strongly preferred
Preferred
Candidates located in or near: Los Angeles, CA
Candidates located in or near: Chicago, IL
Candidates located in or near: Washington, DC Metro Area
Candidates located in or near: Miami, FL
Candidates located in or near: Atlanta, GA
Candidates located in or near: Dallas, TX
Benefits
Competitive compensation
Comprehensive Benefits Package, including: Paid Time off, Health/Dental/Vision Insurance, Ancillary Insurance options, 401k Retirement Plan with Company Match
Remote work flexibility
Opportunity to grow with a mission-driven organization
Company
Comfort Keepers
Comfort Keepers provides in-home care services for its clients.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2009-08-19Acquired
Leadership Team
Dan Hlavaty
Owner/CEO
Nick Bryan
Owner & Operator – Comfort Keepers
Recent News
Company data provided by crunchbase