New Hope Treatment Centers · 21 hours ago
Informatics Support Specialist
Rock Hill, SC
Full-time
Hybrid
New Grad, Entry LevelNew Hope Treatment Centers is a dynamic and innovative company focused on changing the world through the healing power of relationships. They are seeking an Informatics Support Specialist to provide user support, maintain user access, and ensure compliance with EHR standards while collaborating on various projects.
CommunitiesHealth CareNursing and Residential Care
Hiring Manager
Shevon Gadsden, US Army Veteran
Responsibilities
Level I user support and troubleshooting
Maintaining user access, credentials, permissions and changes
Introductory EHR and Reports user training
Developing and maintaining user guides
Ongoing user security and confidentiality audits
Collaborating on EHR projects and providing access as applicable
Pulling electronic records as requested for external audits, regulatory compliance and accreditation
Maintain a working knowledge of EHR admin guides and participate in training offered by EHR
Maintain EHR security and confidentiality in compliance with federal, state, and local regulations, including HIPAA standards
Updating data fields for new or changing requirements and special projects
Checking and confirming proper data migration as applicable
Ongoing monitoring of user compliance for reportable and billable field requirements
Ongoing monitoring of user compliance with uploading requirements
Providing timely reports and follow-up training to ensure that requirements are met
Maintaining and updating existing reports or dashboards for new cycles or programs
Collaborating data projects and providing access as applicable
Maintain data integrity, privacy, and accessibility in compliance with federal, state, and local regulations, including HIPAA
Potential for more advanced level duties based on skill level and proficiency
Serve as back-up when supervisor is out of office
Travel to New Hope locations for on-site support as assigned
Serve on committees, project teams, or additional duties as assigned
Qualification
Required
Level I user support and troubleshooting
Maintaining user access, credentials, permissions and changes
Introductory EHR and Reports user training
Developing and maintaining user guides
Ongoing user security and confidentiality audits
Collaborating on EHR projects and providing access as applicable
Pulling electronic records as requested for external audits, regulatory compliance and accreditation
Maintain a working knowledge of EHR admin guides and participate in training offered by EHR
Maintain EHR security and confidentiality in compliance with federal, state, and local regulations, including HIPAA standards
Updating data fields for new or changing requirements and special projects
Checking and confirming proper data migration as applicable
Ongoing monitoring of user compliance for reportable and billable field requirements
Ongoing monitoring of user compliance with uploading requirements
Providing timely reports and follow-up training to ensure that requirements are met
Maintaining and updating existing reports or dashboards for new cycles or programs
Collaborating data projects and providing access as applicable
Maintain data integrity, privacy, and accessibility in compliance with federal, state, and local regulations, including HIPAA
Potential for more advanced level duties based on skill level and proficiency
Serve as back-up when supervisor is out of office
Travel to New Hope locations for on-site support as assigned
Serve on committees, project teams, or additional duties as assigned
Encourage EHR users and praise successes to improve utilization and maximize the benefits of EHR system
Educate and empower clinicians and teams to make informed data driven decisions to increase positive outcomes
Set the tone for a culture of excellence and quality
We measure leaders by outcomes, not outputs
Company
New Hope Treatment Centers
New Hope Treatment Centers specializes in behavioral healthcare, comprehensive residential and community services for children and families.
Founded in 1987North Charleston, South Carolina, USA
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Eric Baumgartner
CEO
Matt Simon, MA, LMFT, NADD-CC
Chief Operating Officer
Company data provided by crunchbase