Pyramid Consulting, Inc · 2 hours ago
Business Analyst IT III
United States
Contract
Remote
Mid Level
$63/hr - $64/hrPyramid Consulting, Inc. is a leading Utility Industry company, and they are seeking a Business Analyst IT III for a 12+ month contract opportunity. The role involves working on SAP configuration changes, implementing rate changes, and conducting data analysis to improve business processes.
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Responsibilities
Work with regulatory on implementation of new rate case and translate those into changes in SAP configuration
Implement rate changes in system; follow change management process to deploy changes to test system
Generate sample bills and validate rates calculations for changed rates
Create rate change validation documentation & approve changes to production deployment
Create sample bill print’s for review with regulatory post-deployment of rate case
Upkeep Price changes in SAP to accommodate new gas charge price keys
Perform project level analyses and produce concept communication materials utilizing flowcharts, narratives, and other documentation including "What if" scenarios to deliver solutions to known problems and needs assessments on user requested enhancements
Triage and troubleshoot incidents, identify and propose the solution or workaround and open/monitor vendor tickets as applicable. Perform root cause analysis on problems
Prioritize changes and communicate status to the business
Identify improvement opportunities related to SAP
Conduct data gathering and analysis to understand business strategy requirements
Evaluate current business processes to identify areas of improvement or system inefficiencies and develop innovative solutions that increase customer satisfaction and align with business strategy requirements
Understand and negotiate needs and expectations of multiple stakeholders by developing a communication process to keep others up to date on project results
Configure SAP functional modules and maintain configuration rationale documentation
Comply with Company change management processes when moving configurations into production
Participate and consult on the operation of SOX business controls and General Computing Controls related to SAP functional modules supported
May authorize use of SAP GRC firefighter accounts and analyze/approve related output after use
Establish and maintain liaison relationship with business partners and IT organization to align support efforts to meet business needs
Establish and maintain liaison relationship with third party vendors to provide effective technical solutions, develop a thorough understanding of vendor SLA’s and communicate any concerns or issues to management
Contribute and, as needed, provide direction for short-and long-term planning sessions and provide feedback to ensure understanding of business goals and strategy
Perform comprehensive system testing of enhancements, patches and configuration changes. Includes development of test plans and test scripts, as well as partnering with developers during integrated unit testing and the resolution of any issues or defects encountered
Develop and monitor productivity tools and key performance indicators across multiple delivery methods for multiple audiences
Develop scripts and queries for analysis and troubleshoot data issues
Act as a liaison between the developers and the business to support development of reports and reporting tools
Coordinate tests with third-party service providers
Understand the Company’s core business and functions as related to the SAP modules supporting
Ensure customer satisfaction related to application performance and end-user experience and collaborate with the technical infrastructure team to troubleshoot and mitigate performance issues as necessary
Maintain communication with the user community to keep them well-informed of system updates or enhancements
Facilitate new system integration through configuration and testing
Mentor other analysts and assign and monitor work
Assess business needs utilizing a structured requirement process (gather, analyze, document, and manage changes) to assist in identifying business priorities and advises/provides recommendations on options
Develop, write, and communicate business requirements and functional/technical specifications for the implementation of business solutions. Maintains specifications going forward in Solution Manager
Support and troubleshoot 24x7 SAP core batch process job failures
Perform related duties and responsibilities as assigned
Regular and predictable attendance is a condition of employment and is an essential function of the job
Qualification
Required
SAP ISU Billing Configuration
Utilities Rate Design & Regulatory Compliance
Meter-to-Cash Business Process Analysis
Systems Testing & Change Management
Strong SAP functional module experience, including the ability to configure the specific SAP modules listed in this job description
Systems Testing and IT Implementation experience
Project Management experience
Utilities experience
Excellent analytical skills and a sense of urgency
Experience working with cross-functional teams
Experience with process mapping
Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once
Exceptional verbal and written communication skills
Experience with and passion for implementing change and continual improvement
Demonstrated fluency in business processes and process differentiation
Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
Supervisory experience
Preferred
SAP certification
Bachelor's degree in Information Technology, Business or Computer Science from an accredited university
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
Founded in 1996
5001-10000 employees
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)
Funding
Current Stage
Late StageLeadership Team
Ramesh Maturu
President and Co-Founder
Manish Kaushik
Chief Financial Officer
Recent News
2025-08-18
Company data provided by crunchbase