Delaware North · 4 hours ago
IT Technician, Southland Casino
West Memphis, AR
Full-time
Onsite
Entry Level
$23/hr - $25/hr
1+ years expDelaware North is hiring a full-time IT Technician to join their team at Southland Casino in West Memphis, Arkansas. The role involves providing maintenance and support for IT systems, assisting with the implementation of computing technology, and resolving end-user help requests.
Hospitality
Responsibilities
Provide maintenance and support for desktops, laptops, and end-user support for hardware and software systems
Assist in implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North
Set up and maintain computer software and hardware, user account and computer configurations for team members
Actively prioritize and resolve issues and end-user help requests during normal business hours, as well as during events
Record, track, and document successful and unsuccessful actions made through the help desk request problem-solving process
Qualification
Required
Minimum 1 year of experience in a technical support role
Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows
Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry
Team-oriented and able to prioritize job responsibilities
Ability to work Friday to Tuesday 9 AM to 5 PM
Benefits
Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules
Health, dental, and vision insurance
401(k) with company match
Paid vacation days and holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement
Company
Delaware North
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment.
10001+ employees
H1B Sponsorship
Delaware North has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2025-10-02Debt Financing
Leadership Team
Jerry Jacobs Jr.
Co-CEO
Lou Jacobs
Co-Chief Executive Officer
Recent News
Sports Business Journal
2026-01-09
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-09
2025-12-05
Company data provided by crunchbase