University of Rochester · 11 hours ago
Network Operator I
Rochester, New York Metropolitan Area
Full-time
Onsite
Entry Level
$29.05/hr - $40.67/hr
1+ years expThe University of Rochester is committed to fostering an inclusive community and is seeking a Network Operator I. This role provides operational support for organizational networks, monitors network performance, and installs network equipment while ensuring optimal functionality and documentation of network components.
Health CareMedicalUniversities
Responsibilities
Provides operational support for organizational networks, including departmental LAN/WAN, backbone/data center infrastructures and network related services
Monitors network to ensure optimal performance, including site outage investigations and equipment failures
Installs and configures network equipment in accordance with network standards
Documents network cable plant
Provides first point of escalation into networking team
Assists in the management of network capacity and escalates when appropriate
Researches and implements solutions for vendor and end-user initiatives
Assesses current communication equipment rooms for identification of end devices in preparation of network equipment replacement
Participates in the planning for network equipment replacement, including configuration of equipment, physical installations and coordination with stakeholders for maintenance scheduling
Maintains an inventory of network components throughout entire network infrastructure
Recommends and implements process changes to improve efficiency
Provides on-call coverage to service network interruptions, escalating when appropriate
Resolves problems with cabling partners regarding procedures, managing customer expectations and successfully closing all customer orders
Identifies and documents areas of improvement
Conducts research to assist in the creation of technical support documentation for systems and applications
Other duties as assigned
Qualification
Required
High School diploma or equivalent and 1 year of relevant experience required
Demonstrated analytical and problem-solving skills required
Strong verbal and written communication skills required
Preferred
Associate's degree preferred
Or equivalent combination of education and experience
Experience working with large, enterprise-wide LAN/WAN environments in higher education or healthcare setting preferred
Familiarity with network electronics, including optical networking concepts, routers, switches, etc. preferred
Familiarity with network management tools, such as Intermapper, Netdisco, Cisco Prime Infrastructure, etc. preferred
Familiarity with structured cable plant components and techniques for both fiber and copper preferred
Thorough knowledge of TCP/IP protocols and addressing preferred
CCNA - Cisco Certified Network Technician upon hire preferred
Company
University of Rochester
The University of Rochester is a private research university located in Rochester, New York.
10001+ employees
H1B Sponsorship
University of Rochester has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (126)
2023 (130)
2022 (106)
2021 (100)
2020 (92)
Funding
Current Stage
Late StageTotal Funding
$20.43MKey Investors
National Science FoundationUnitedHealthcareSociety to Improve Diagnosis in Medicine
2023-09-25Grant· $18M
2023-07-26Grant· $0.07M
2022-09-20Grant· $0.05M
Leadership Team
David Linehan
Chief Executive Officer
Recent News
2025-12-04
Company data provided by crunchbase