BlueCross BlueShield of South Carolina · 15 hours ago
Training Coordinator
Columbia, SC
Full-time
Onsite
Mid Level
3+ years expBlueCross BlueShield of South Carolina is seeking a Training Coordinator to oversee scheduling and management of training events. The role involves planning training sessions, coordinating with staff and vendors, and ensuring quality delivery of training programs.
Financial ServicesHealth CareHealth InsuranceInsuranceMedical
Responsibilities
Serves as a liaison between training management, training personnel, vendors, and customers (operational management). Coordinates mandatory training including post/pre-tests, proficiency tests, etc. and may provide written documentation to operational management as appropriate follow up. Plans specialized training events by conducting analysis of training requirements in terms of number of learners, number of courses, length of entire curriculum, start stop dates, facilities available per site or location. Maps resources to requirements. Prepares detailed training schedules and project plans. Elevates to management any issues for resolution. Performs post training evaluations and provides results/reports to operational and training management
Oversees daily activities of assigned trainers or temporary training staff by ensuring rooms are properly staffed during training events. Collects sign-in sheets. Posts evaluations and other documentation during and after an event. Reviews rosters for accuracy. Requests, stores, and issues equipment and supplies to trainers as needed. May perform training observations to ensure quality training delivery and prepare feedback for management’s review and provide coaching and mentoring to trainers as needed
Participates in or leads various workgroups. Attends regular functional area meetings to assess training needs and ensure department is on schedule with development and/or delivery projects. Represents manager at both internal and external customer and vendor meetings. Develops, revises and reviews training material and job aids (including ISO documentation) as needed. May deliver training, as needed
Performs Train the Trainer activities, conducts observations, and documents feedback to ensure quality training delivery. Monitors trainers for adherence to training guidelines and presentation excellence. Assists training management with monitoring and maintaining performance metrics
Serves as point of contact for course offerings/content inquiries. Establishes and maintains relationships with vendors. Research external vendor offerings and compares content and cost for each
Qualification
Required
3 years training or other work environment requiring preparation of detailed plans and schedules
Bachelor's degree in any major or 5 years insurance, healthcare or training/education work experience
Excellent human relations skills
Excellent verbal and written communication skills
Strong research, planning, data gathering, and organizational skills
Highly proficient PC skills
Basic business math proficiency
Analytical and critical thinking skills
Microsoft Office
Preferred
8 years-formal training experience in a field that requires highly detailed planning or scheduling
Ability to persuade, negotiate or influence
Proficiency in Excel or other spreadsheet software and Access
Scantron software and equipment
Learning Management System
PowerPoint
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
BlueCross BlueShield of South Carolina
For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
April Richardson
Vice President and Chief Operating Officer of Companion Benefit Alternative
Alli McGary
Talent Acquisition Partner
Recent News
2025-09-13
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