Crum & Forster · 5 hours ago
Strategy Intern
Glastonbury, CT
Internship
Hybrid
Intern
$16/hr - $27.50/hrCrum & Forster is a leading travel insurance provider, and they are seeking a Strategy Intern to investigate and analyze opportunities to leverage Large Language Models (LLMs) and Artificial Intelligence (AI) for operational efficiency. The intern will gain hands-on exposure to technology and workflows while supporting the company's digital transformation efforts.
Commercial InsuranceHealth CareInsuranceRisk Management
Responsibilities
Research and identify how existing LLMs and AI tools (e.g., Genie, ChatGPT, OpenAI) can support daily tasks and workflows for roles within Operations, Claims, Customer Service, Underwriting, and IT
Interview and collaborate with team members across departments to understand their routine challenges and needs
Map out specific job functions and propose practical, low-integration ways to use LLMs (such as automating responses, drafting communications, summarizing documents, or assisting with research)
Develop training guides or quick-reference materials to help staff use AI-powered assistants for tasks like policy review, claims documentation, customer inquiries, and internal knowledge sharing
Test and evaluate existing AI tools in real-world scenarios relevant to Travel Insured International—documenting outcomes, user experience, and measurable improvements
Prepare role-specific recommendations for utilizing LLMs and AI tools, detailing how each department or position can benefit from adoption
Present findings and easy-to-implement solutions to relevant stakeholders, focusing on immediate efficiency gains rather than complex integrations
Support the creation of "best practice" templates or process enhancements to foster broader adoption of AI tools within day-to-day operations
Other duties as assigned
Qualification
Required
Pursuing a Bachelor's Degree in Computer Science, Data Science, Information Systems, Business Analytics or a related field from an accredited College/University
Intermediate level of proficiency with Microsoft Office suite (Word, Excel, PowerPoint, etc.) required
Strong interest in AI, machine learning, and digital innovation in the insurance industry
Experience with research, business analysis, or process improvement (coursework or projects)
Familiarity with generative AI tools, or data analytics platforms
Strong analytical and problem-solving skills
Ability to work both independently and in a team environment
Exceptional communications skills, both oral and written
Personal concern, interest, pride and accountability in all areas of responsibility
Ability to effectively handle multiple tasks in a fast paced environment
Strong organization and time management skills, with exceptional attention to detail
Benefits
Discretionary equity (stock) based compensation
Performance-based variable pay programs
Company
Crum & Forster
Crum & Forster specializes in commercial insurance, claims, risk assessments as well as accident and health insurance.
Founded in 1822
1001-5000 employees
H1B Sponsorship
Crum & Forster has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (3)
2022 (12)
2021 (9)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
David Thomas
Senior Vice President - Head of Surety Claims
David Webb
Senior Vice President, C&F Stop Loss
Recent News
2025-11-11
Company data provided by crunchbase