Awardco · 18 hours ago
Enterprise Client Success Manager
Lindon, UT
Full-time
Onsite
Senior Level
5+ years expAwardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. They are seeking an ambitious self-starter to join their Enterprise team as a Customer Success Manager, responsible for maintaining strong relationships with clients and helping them unlock the most value from the Awardco platform.
B2BEmployee BenefitsHuman ResourcesSaaS
Responsibilities
Understand customers' business challenges and industry trends and consult on how Awardco can help them achieve their objectives
Drive Customer Success with Awardco's largest customers
Develop relationships with influential users and convert them into Awardco champions
Collaborate with customers on strategic plans to help them achieve their goals and measure progress
Advocate for the needs of customers to leaders in different departments
Raise critical customer concerns internally and mobilize resources to resolve issues
Conduct regular business reviews to celebrate positive outcomes and see opportunities for growth
Monitor product engagement and intervene as early as possible when risks and problems arise
Qualification
Required
Excellent communication skills, both written and verbal
5+ years of customer-facing SAAS experience
Friendly, people-oriented personality
Proven track record of success
Preferred
Experience working in client relations preferred
Master's Degree preferred
Benefits
Cool swag, endless snacks, and a fun work environment.
Company
Awardco
Awardco is a human resources technology company that specializes in employee recognition and rewards solutions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$235MKey Investors
Sixth Street,Spectrum EquityGeneral Catalyst,Ryan Smith
2025-05-20Series B· $165M
2021-10-28Series A· $65M
2020-01-06Series Unknown· $5M
Leadership Team
Steve Sonnenberg
Founder & CEO
Mike Sonnenberg
Chief Technology Officer
Recent News
2026-01-22
Company data provided by crunchbase