Hyland · 1 day ago
Intern, Sales Support Representative
Westlake, OH, US
Internship
Onsite
InternHyland is a large, award-winning software company that prioritizes its employees and offers meaningful internship opportunities. As an Intern in Sales Support, you will assist the Sales Support team, gain knowledge in the ECM software sales industry, and learn sales best practices through various projects and collaborations.
Computer Software
Responsibilities
Provide assistance to Hyland Account Managers in their efforts to meet and exceed assigned quota/target revenue for named accounts by contributing to the Sales Support team
Learn the importance of our pre-sales team, and understand the role of a Solution Architect, lending assistance where needed
Understand the value of sales data analytics and how that information can benefit a sales team, amongst other duties assigned by the Sales Operations team
Work with the Sales Academy on various sales enablement and development projects in an effort to better our overall sales force through different training programs
Become proficient with data mining and reference identification by working with our Customer Reference team
When possible, join teleconference or in-person sales calls conducted between the Hyland sales team and our existing customer base
Participate and contribute when necessary in various sales team meetings
Prospecting/Calling
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
Qualification
Required
Proficiency with Microsoft Office software products
Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests
Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Keen attention to detail
Capable of identifying and completing tasks independently, with a sense of urgency and ownership
Demonstrated success at maintaining high personal work standards
Demonstrated ability to handle sensitive information with discretion and tact
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the position
Company
Hyland
Hyland uniquely empowers your organization with unified access to AI-enabled enterprise content and unstructured data across repositories, unlocking profound insights that fuel innovations – fundamentally redefining how you operate and engage with those you serve.
Founded in 1991
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Priemer
President & CEO
John Phelan
EVP, Chief Technology Officer
Recent News
2025-10-27
2025-10-15
Morningstar.com
2025-10-14
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