New Account Representative jobs in United States
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Glacier Bancorp, Inc. · 9 hours ago

New Account Representative

Glacier Bancorp is a leading bank in Helena, recognized for its commitment to customer service. The New Account Representative will assist customers in opening new accounts, educate them on banking products, and ensure their needs are met while maintaining compliance with regulations.

BankingCommercialFinanceVenture Capital
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Growth Opportunities
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Responsibilities

Assist customers in opening new accounts while maintaining a knowledge of all bank products in order to make recommendations based on customer needs/requests
Educate the customers to services/products available
Act promptly on customer requests, following through on commitments and obligations. Asking follow-up questions to determine if customer needs and expectations are met
Provides assistance to customers in person and over the phone. Research and resolve customer inquiries while acting as the customer liaison between other departments. Follow up with the customers to ensure that their needs have been met. Develop and maintain long-term relationships
Keep all information related to our customers private and confidential
Comply with all applicable laws and regulations, such as, the Bank Secrecy Act, the Patriot Act, and OFAC, as well as following company policies and procedures
Ensure that all OnCourse assignments are current and on time
Regular and predictable attendance is an essential function of the job
Participate in Community Service and Bank-sponsored activities that service and support the mission and values of Valley Bank

Qualification

Customer serviceBanking experienceBank productsProblem solvingCommunication skillsAccuracy in workRelationship buildingCritical thinking

Required

High School diploma
One year banking experience
Thorough understanding of customer service and delivery
Knowledge of Valley Bank products/services to effectively present appropriate solutions to customers
Problem solving and critical thinking skills
Work quickly and accurately using various applications and systems
Excellent verbal and written communication skills
Ability to establish and maintain effective working relationships with employees, other departments, and the public

Benefits

Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan, including 401(k) and Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Paid Time Off (PTO) plan
Paid holidays

Company

Glacier Bancorp, Inc.

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At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn.

Funding

Current Stage
Public Company
Total Funding
unknown
1997-10-01IPO

Leadership Team

R
Randall Chesler
President and Chief Executive Officer
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D
Don Chery
EVP/Chief Administrative Officer
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Company data provided by crunchbase