Hope Services · 11 hours ago
Program Coordinator
Monterey, CA
Full-time
Onsite
Mid Level
$5,859/mo - $6,414.75/mo
3+ years expHope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. The Program Coordinator role focuses on providing resource support and training to staff and clients, ensuring effective program operations, and facilitating community engagement.
Health CareMental HealthNon Profit
Responsibilities
Assures adequate program staffing through scheduling, recruitment, hiring, and orientation of direct service, substitute and volunteer staff as assigned. Provides all aspects of supervision, evaluation, and training of staff
Acts as a resource for rehabilitation, program development, community based employment and activities, acts as a liaison between program services and the community
Provides oversight of daily operations and services including case management, communications, and advocacy, assures quality services are provided in timely manner
Assures timely communications with persons served, families, care providers, funding sources, staff, management and community
Participates in the development and implementation of the Agency planning effort including departmental budgeting, policies and procedures, and the implementation of Agency goals
Oversees accuracy and timeliness of billing, payroll, funding, DOL compliance, inventories, training records, and various internal and external reports
Conducts tours, presentations and client intakes
Assures compliance with all safety regulations
In the absence of a manager, if assigned, may act in that capacity
Provides direct service in program operations as needed to assure adequate staffing ratios
Acts as a mandated abuse reporter
May perform special projects or other duties as assigned to assure the efficiency of the program
Qualification
Required
Bachelor's degree or equivalent plus three years of related experience working with people with disabilities in a rehabilitation environment
Proficiency in MS Word, Excel, database and spreadsheet
Ability to communicate effectively and provide excellent customer service
Ability to facilitate systems and checks to assure delivery of quality service and product to internal and external customers
Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights
Ability to observe, evaluate, document and communicate verbally and in writing
Knowledge of rehabilitation and program development
Company
Hope Services
Hope Services was established in 1952 to improve the quality of life for people with developmental disabilities and mental health needs.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Allison Yant, MSW
Interim Chief Program Officer
Daniel Burns
Senior Partner, Human Resources
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