Personal Lines - Client Services Analyst I jobs in United States
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The Cincinnati Insurance Companies · 4 hours ago

Personal Lines - Client Services Analyst I

The Cincinnati Insurance Companies is seeking a Client Services Analyst I to join their Personal Lines Operations department. The role involves developing test matrices and test cases for user acceptance testing and requires strong analytical and communication skills.

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H1B Sponsor Likelynote

Responsibilities

Offer analysis of system requirements and specification documentation
Rate and execute test cases that require self-direction, creativity, and system knowledge
Document defects discovered through test execution
Validate defects have been resolved
Research system problems and issues
Analyze data and reports
Communicate effective system workflows or processes to users
Be an advocate for the agents' workflow and business interests
Identify and research trends and issues among system users

Qualification

Personal lines knowledgeData analytics skillsMicrosoft ExcelTechnical aptitudeAgile/Scrum practicesCustomer service skillsLogical thinkingJudgment skillsCommunication skillsAttention to detailTeam orientedInitiativeDecision making skills

Required

technical aptitude
personal lines knowledge including coverages, forms, practices and processes
data analytics skills
strong written and oral communication skills
attention to detail
excellent customer service and communication skills
team oriented
takes initiative
strong decision making, logical thinking and judgement skills
demonstrated experience with Microsoft® Excel
working knowledge of Agile/Scrum practices
bachelor's degree preferred; will consider an associate's degree with previous Personal Lines insurance experience

Benefits

Annual cash bonus
Stock incentives

Company

The Cincinnati Insurance Companies

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The Cincinnati Insurance Companies markets business, home and auto insurance products through independent insurance agencies.

H1B Sponsorship

The Cincinnati Insurance Companies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2023 (2)
2021 (1)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Michael J. Sewell
CFO, Executive Vice President & Treasurer
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Steven A. Soloria, CFA, CPCU
Sr. Vice President, Chief Investment Officer
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Company data provided by crunchbase