Syndigo · 16 hours ago
Program Manager
Chicago, IL
Full-time
Hybrid
Senior Level, Lead/Staff
$109K/yr - $136K/yr
10+ years expSyndigo is a leader in software and services for managing master data and product information. They are seeking an Enterprise Program Manager to lead large-scale PIM and MDM implementations, ensuring operational excellence and collaboration across various teams.
E-CommerceInformation Technology
Responsibilities
Own end-to-end delivery of enterprise PIM/MDM and multi-domain implementations from planning through go-live and stabilization
Manage multiple parallel programs and workstreams, ensuring alignment across people, process, data, and technology
Maintain strong control of program plans, milestones, dependencies, and delivery health
Oversee complex integration landscapes, including ERP, commerce platforms, syndication networks, data lakes, vendor portals, and downstream systems
Work closely with Solution Architects, Integration Leads, Engineering teams, customer IT, and SIs to define scope, sequencing, and testing
Proactively manage integration dependencies, risks, and cross-team handoffs
May lead delivery coordination with System Integrators and implementation partners across onshore/offshore models
Define and enforce clear roles, responsibilities, and RACI across internal teams and partners
Hold SI teams accountable for scope, timelines, quality, and governance adherence
Act as the escalation point for partner performance and delivery risks
Own project estimation (effort, cost, timelines, resourcing) during planning, presales support, and change events
Establish and enforce scope control and structured change management processes
Actively manage scope creep, change requests, and impact analysis across cost, timeline, and resources
Partner with commercial, sales, and finance teams to ensure delivery commitments are realistic and executable
Maintain adherence to operating efficiency, quality standards, and customer service goals
Define, implement, and track KPIs, operational metrics, and delivery performance dashboards
Lead customer business process reengineering initiatives to improve quality, timeliness, scalability, and project cost control
Apply continuous improvement methodologies (example Lean, Six Sigma, or similar) to improve productivity and data delivery outcomes
Lead Enterprise Project and Program Management across multiple PIM/MDM implementations
Coach Program Managers, Project Managers, Implementation Leads, and delivery teams
Build a high-performance, accountable delivery culture
Strengthen troubleshooting, problem resolution, and escalation management capabilities across teams
Work closely with Customers, Partners, Product, Engineering, and Commercial teams to ensure alignment and transparency
Communicate effectively with enterprise customers on delivery status, risks, and improvement opportunities
Translate complex data and technology challenges into clear, actionable outcomes
Qualification
Required
Bachelor's degree required
10+ years of experience with a proven track record in enterprise program management, data operations, or implementation leadership
Strong experience managing PIM, MDM, or complex data-centric enterprise implementation programs
Experience leading cross-functional teams and SI/partner-led delivery
Experience working in a fast-paced, enterprise, and growth-oriented environment
Strong program execution, stakeholder management, and leadership skills
Excellent written and verbal communication
Above-average analytical and problem-solving skills
Advanced Excel and reporting skills
Highly comfortable and passionate about technology, data platforms, and integrations
Benefits
Competitive health insurance benefits
PTO and volunteer time off
Employer-paid short- and long-term disability
Parental and adoption leave
401(k)
Tuition reimbursement
Company
Syndigo
Syndigo enables commerce by supporting the efficient transfer of product information through its network of brands and their customers.
1001-5000 employees
H1B Sponsorship
Syndigo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (12)
2023 (9)
2022 (20)
2021 (12)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$550MKey Investors
BlackRockSummit Partners
2025-09-05Debt Financing· $550M
2020-12-16Private Equity
Leadership Team
Simon Angove
Chief Executive Officer
Daniel Zadoff
Managing Director, Nutritionix
Recent News
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