King Soopers/City Market · 17 hours ago
FRONT END/LEAD CLERK
Oak Creek, WI
Full-time
Onsite
Mid LevelKing Soopers/City Market is seeking a Front End/Lead Clerk to provide day-to-day support for all Front End department operations. The role involves improving processes, ensuring effective customer service, and training staff to enhance the shopping experience.
Food ProcessingRetail
Responsibilities
Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting
Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting
Ensure safe, effective and efficient customer service is provided throughout department
Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements
Provide training, support and follow up on all aspects of Key Retailing
Coach and train customer service manager and front end supervisors
Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive and respectful manner
Support store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area
Follow through on special assignments and perform any and all duties as assigned
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualification
Required
Willing to work mornings, afternoons, evenings, or nights as the work demands
Willing and available to work weekends and holidays as needed (emphasis on Prime Time)
Store retail experience with an emphasis on customer service and front-end operations
Ability to multi task and handle large workloads
Effective written and oral communication skills
Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc
Understanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control)
Past work record must exhibit a high level of integrity and dependability
Preferred
Thorough experience in customer service and all phases of front-end operations
Company
King Soopers/City Market
King Soopers & City Market is Colorado's largest, full-service retail grocery chain. Our roots began in Colorado.
Founded in 1947
10001+ employees
Funding
Current Stage
Late StageRecent News
2025-12-19
Canada NewsWire
2025-08-26
Company data provided by crunchbase