Better Together · 1 day ago
Senior Manager of Development Operations
Naples, FL
Full-time
Hybrid
Senior Level
7+ years expBetter Together is an organization focused on ending the root causes of poverty and supporting families in achieving independence. They are seeking a Senior Manager of Development Operations to oversee the systems, strategy, and infrastructure for a high-performing fundraising operation while managing a team and ensuring accountability and data-driven decision-making.
Social Assistance
Responsibilities
Lead and develop direct reports by providing coaching, mentorship, and performance feedback, while fostering a culture of ownership, continuous learning, and professional growth
Establish and track key performance indicators to drive a results-based team culture
Lead weekly metric reviews and ensure accountability through dashboards and reporting
Collaborate with the executive leadership team and regional Executive Directors to align the development strategy with organizational priorities and long-term goals
Lead development briefings and check-in calls with the executive leadership team and regional Executive Directors to ensure alignment and accountability
Oversee the team’s analysis of donor trends, and giving behaviors to shape fundraising strategy
Review grant proposals and submissions for strategic alignment, quality, and clarity, ensuring consistency with organizational priorities and funder expectations
Manage the grant reporting calendar and quality assurance for submissions and funder updates
Provide actionable insights that inform donor segmentation, campaign targeting, and stewardship
Lead ROI tracking for campaigns, events, and donor engagement efforts to guide decision-making
Own and optimize all core development processes, from donor onboarding to long-term stewardship
Lead cross-functional efforts to improve donor experience, compliance, and impact reporting
Standardize internal systems for proposals, acknowledgments, and fund utilization tracking
Ensure high-quality stewardship aligned with donor intent, grant compliance, and organizational values
Maintain the administration of Donors in Salesforce, ensuring integrity and consistency across the team
Develop and maintain custom dashboards, reports, and automations to improve fundraising operations
Train team members on system usage, tracking tools, and process adherence
Collaborate with marketing, IT, and program teams to ensure seamless integration across systems
Qualification
Required
Minimum of 7–10 years of experience in nonprofit development operations, data management, or a related field
Proven experience managing high-performing teams with clear accountability systems
Demonstrated ability to build, scale, and optimize development systems and infrastructure
Exceptional attention to detail and commitment to data integrity—mistakes in this role have significant impact
Strong analytical skills with the ability to interpret complex data and surface actionable insights
Excellent organizational, project management, and communication skills
Comfortable working in a fast-paced, deadline-driven environment with a high sense of urgency
Proficient in Salesforce (required); experience with Zapier, WordPress, Basecamp, and Google Workspace preferred
Must live in Southwest Florida (Includes: Charlotte, Collier, DeSoto, Glades, Hendry, Lee, Manatee, Sarasota Counties)
Match Better Together's core values (described above)
Preferred
Experience with Zapier, WordPress, Basecamp, and Google Workspace
Benefits
Medical (99% employer paid, employee only)
Dental
Vision
Life Insurance
Paid Holidays
Paid Time off
Retirement Savings Plan with 50/50 employer match up to 6%
Company
Better Together
Better Together is a nonprofit that assists struggling parents in finding employment, keeping their children out of foster care.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.43MKey Investors
Gulf Coast Community FoundationSunshine HealthCollier Community Foundation
2024-11-25Grant· $0.01M
2024-02-20Grant· $0M
2023-05-25Grant· $0.01M
Leadership Team
Megan Rose
President and CEO
Kayla Palacios
Chief Operating Officer
Recent News
Company data provided by crunchbase