Ampure · 2 days ago
Senior Information Technology Technician
Greater Tampa Bay Area
Full-time
Onsite
Mid, Senior Level
$20/hr - $35/hr
3+ years expAmpure is seeking an experienced Senior IT Technician to join their Power Designers Sibex team in Crystal River, Florida. This role is responsible for providing hands-on technical support for all IT systems supporting manufacturing operations, ensuring high availability of plant-floor technology, and acting as the primary IT liaison between factory operations and corporate IT.
Charging InfrastructureE-CommerceElectric VehicleManufacturing
Hiring Manager
Emilia Maysonet
Responsibilities
Provide on-site IT support for factory floor systems, including workstations, scanners, printers, labelers, HMIs, and industrial PCs
Support operational technology (OT) interfaces in coordination with engineering and automation teams (e.g., PLC-connected systems, MES terminals, data collection devices)
Ensure production systems uptime by responding quickly to incidents and performing root cause analysis
Support shift-based operations and respond to critical after-hours issues as required
Provide Tier 1/2 support for Windows-based PCs, laptops, mobile devices, and peripherals
Install, configure, and maintain operating systems, software, and security updates
Manage user access, password resets, and permissions in O365
Troubleshoot network connectivity issues (wired, wireless, VLANs)
Assist with local network infrastructure (switches, cabling, access points, patch panels)
Coordinate with corporate IT for server, ERP, and cloud-based application issues
Support backup processes and disaster recovery procedures at the site level
Monitor system health and escalate issues when necessary
Enforce IT security policies and procedures within the manufacturing environment
Assist with audits, asset management, and compliance requirements (ISO, SOC, or similar)
Identify and mitigate cybersecurity risks related to factory systems and endpoints
Coordinate with third-party vendors for hardware repairs, cabling, and specialized systems
Support local IT projects such as equipment upgrades, system rollouts, and plant expansions
Maintain documentation for systems, procedures, and site-specific configurations
Qualification
Required
Associate or Bachelor's Degree in Information Technology, Computer Science, or a related field
3+ years of hands-on IT support experience, preferably in a manufacturing or industrial environment
Strong knowledge of Windows OS and Microsoft O365
Experience supporting networked devices and basic network troubleshooting
Ability to work independently and prioritize issues in an uptime-critical environment
Preferred
Experience with Microsoft O365 tools and software including experience using and administering Entra, Intune and Mail
Experience supporting OT/IT environments (manufacturing systems, PLC-adjacent equipment)
Knowledge of industrial networking, barcode/RFID systems, and label printing solutions
Experience working in regulated or audited environments
Ability to work in a fast-paced environment and manage multiple priorities
Benefits
Comprehensive medical, dental, and vision coverage.
401K Retirement Plan to help you plan for a secure future.
Employee Assistance Program (EAP) offering confidential support and resources for personal and professional challenges.
Generous Holiday Schedule and Vacation/PTO Policy, allowing you to recharge and spend time with loved ones.
Hybrid Work Policy offering flexibility and promoting a healthy work-life balance.
Comprehensive medical, dental, and vision coverage.
Company
Ampure
Ampure is an electric vehicle charging technology company that manufactures EV and industrial charging equipment.
201-500 employees
H1B Sponsorship
Ampure has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
Funding
Current Stage
Growth StageCompany data provided by crunchbase