Kaizen Technologies · 15 hours ago
Desktop Support Lead
New York, NY
Full-time
Onsite
Mid, Senior Level
3+ years expKaizen Technologies is seeking a Lead Desktop Support Engineer. The role involves supporting internal PC and MAC users, troubleshooting hardware and software issues, and providing mobile device support when necessary.
ComputerInternetSoftware
Hiring Manager
Noel Martin
Responsibilities
Install, configure, and troubleshoot laptops, PC's, and MAC's
Provide support for internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc
Qualification
Required
Working knowledge of Windows 10
3+ years of experience in supporting internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc
Strong troubleshooting skills
Install, configure, and troubleshoot laptops, PC's, and MAC's
Strong communications, troubleshooting and team playing skills
Ability to work in a fast-paced and dynamic environment
Great phone skills and ability to work with remote users
Preferred
Mobile device support experience is a plus
Service-Now knowledge is a plus
Company
Kaizen Technologies
Kaizen Technologies has been providing superior information technology talent and solutions to private and public sector clients.
201-500 employees
H1B Sponsorship
Kaizen Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (38)
2023 (54)
2022 (47)
2021 (42)
2020 (48)
Funding
Current Stage
Growth StageCompany data provided by crunchbase