OPCO Skilled Management · 5 hours ago
Admissions Coordinator
OPCO Skilled Management is seeking an Admissions Coordinator to support daily operations at Pine Grove Manor Skilled Nursing. This role focuses on providing a smooth admissions process for prospective residents and their families, involving coordination, marketing, and relationship building.
Health CareHome ServicesNursing and Residential CareRehabilitationWellness
Responsibilities
Maintain and update admissions guidelines, criteria, policies, and procedures
Serve as a primary point of contact for walk-in, phone, and electronic inquiries
Conduct facility tours for prospective residents, families, and referral sources
Promote facility programs and services through internal and external marketing efforts
Complete and manage electronic admissions inquiries, Medicare information, and room rates
Coordinate with hospitals, nursing staff, and e-discharge systems to obtain clinical information
Verify financial and insurance eligibility prior to admission
Screen and evaluate prospective residents for admission appropriateness
Communicate with Social Services, insurance companies, physicians, and referral partners
Prepare resident rooms and ensure readiness prior to admission
Meet with families to complete admissions paperwork accurately and timely
Participate in morning stand-up meetings and census development initiatives
Build and maintain strong relationships with referral sources through calls, emails, and visits
Address and resolve resident and family concerns with empathy and professionalism
Support private transition day sales and conduct post-admission follow-up calls
Perform additional duties as assigned
Qualification
Required
Excellent communication and customer service skills
Professional appearance and demeanor
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Preferred
Experience in healthcare services, long-term care, pharmaceuticals, or related fields preferred
Knowledge of skilled nursing or long-term care admissions strongly desired
Benefits
Medical, Dental & Vision Insurance
Paid Time Off (PTO)
Competitive Compensation