ICONMA · 9 hours ago
Network Systems Analyst
University City, MO
Full-time
Onsite
Entry, Mid Level
$31.12/hr - $33.49/hr
2+ years expICONMA is an Education company seeking a Network Systems Analyst for their University City, MO location. The role involves preparing, replacing, and repairing network equipment while providing support for cloud and network infrastructure services.
Staffing & Recruiting
Responsibilities
Main task(s) include prepping, replacing and repairing switches & routers on campus. Replacing Cisco gear with Extreme
Extreme Networks Experience would be amazing (prob hard to find)! Cisco Route Switch and Cisco CCNA knowledge HUGE plus!
Perform analytical and operational tasks in support of cloud, network, and enterprise infrastructure services
Rack, stack, configure, manage and analyze cloud, network, security, and wireless infrastructure
Provide feedback to engineers for continual service improvement
Review engineering designs and validate/develop operational procedures and practices
Serve as cross-functional bridge between engineering teams and customers, ensuring positive outcomes that meet the customer expectation
Provide troubleshooting and on-call support for cloud, network, security, and wireless services. Work in partnership with engineers to evaluate, document, and deploy new products and services. Have a solid understanding of common infrastructure components (cloud, network, storage, security, wireless etc.)
Rack, stack, and configure network, wireless, security, and cloud components
Troubleshooting/incident management efforts for faulty hardware and configurations
Review of engineered systems and documentation. Analyze against customer expectations and provide continual service improvement feedback to Engineering groups
Focused training in one or more specialties, providing operational subject-matter-expertise and team-leadership for a given technology (cloud, network, security, wireless etc)
Participate in after-hours maintenance including on-call, security patching, scheduled maintenance etc
Deliver service requests for infrastructure customers (DNS, DHCP, Certificate, VIP etc)
Use appropriate IT Service Management practices, including ticket updating, customer communication, change management, time tracking, and project updates
Perform other duties as assigned
Qualification
Required
Must know how to install networking gear mainly switches - manager will consider new grads with Cisco or Extreme experience
Customer Service: Must possess an aptitude for patience, professionalism, tactfulness, and empathy; must have the ability to assess the specific needs of the customer and be able to communicate these appropriately; must be able to work with high-end stakeholders and negotiate the political landscapes that may exist in the enterprise; must possess the ability to clearly communicate with clients and team members verbally and in writing
Project Management: Ability to work cross-functionally on projects that require buy-in from multiple stakeholders and draw on the talents of each
Planning and Organization: Ability to organize and follow complex and/or detailed technical procedures
Technical Knowledge: Extensive knowledge in cloud and network operations. Have the ability to quickly break down an issue into cross functional troubleshooting sequences (cloud, network, security), work an issue to completion, or escalate appropriately to ensure rapid recovery of services
Bachelor's or professional degree in electronics, engineering, or a closely related field, plus 2 years of experience in cloud/network analysis, operations, or equivalent combination of education and experience preferred
Preferred
CCNA preferred
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
1001-5000 employees
H1B Sponsorship
ICONMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (31)
2023 (26)
2022 (39)
2021 (37)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Claudine George
Founder and CEO of ICONMA, LLC
Company data provided by crunchbase