Fortrea · 21 hours ago
Key Account Executive (Account Management) - North Dallas, TX and surrounding cities
Allen TX
Full-time
Onsite
Mid Level
3+ years expFortrea is a leading global life sciences company, and they are seeking a Key Account Executive to help identify and shape opportunities for continued growth. This role involves managing a large existing client base, promoting laboratory testing, and ensuring superior customer service to improve patient health and outcomes.
Clinical TrialsHealth Care
Responsibilities
Educates, instructs and introduces new testing to assigned and newly generated accounts in an assigned territory
Acts as a liaison between the client and the LabCorp operations team in relation to client needs
Provides ongoing service and problem resolution to customer base
Assists with customer billing issues
Ensures customer retention by providing superior customer service
Recommends solutions that are client focused and persuasive
Provides account management for client’s day to day operations
Provides new laboratory tests to assigned customer base
Works closely with senior sales representatives to grow customer base
Continuously provides educational material to the client base
Resolves any customer related issues in a timely manner
Meets and exceeds monthly retention and additional sales
Qualification
Required
High School Diploma or equivalent
Proven success in managing customers
Proficiency in Microsoft Office
Must reside in North Dallas, TX or surrounding areas
Must have a valid driver's license and clean driving record
Must be able to travel to cover assigned geographic areas
Persuasive verbal and written communication skills
Superior customer service skills with the ability to build trust-based relationships
Ability to deliver results in a fast-paced, competitive market
Self-motivated
Excellent time management and organizational skills
Preferred
Bachelor's degree
Proven success in sales & client renewals
At least 3 years' experience in Account Management, Client Success role or client facing
Current or previous clinical laboratory or diagnostics sales experience
Understanding of physician office workflow and service expectation
Experience in the healthcare industry
Benefits
Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan
Company
Fortrea
Fortrea is a provider of comprehensive Phase I through IV clinical trial management, clinical pharmacology, patient access solutions.
10001+ employees
H1B Sponsorship
Fortrea has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (25)
2023 (6)
Funding
Current Stage
Late StageLeadership Team
Anshul Thakral
Chief Executive Officer
Agnieszka Gallagher
General Counsel, Chief Compliance Officer and Corporate Secretary
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-02-02
2026-01-06
Company data provided by crunchbase