Sodexo · 5 hours ago
Senior National Client Executive - Airline Lounges
Seattle, WA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expSodexo is seeking a Senior National Client Executive for their Airline Lounge client, overseeing day-to-day business operations and client relationships. The role involves leading a geographically diverse team, ensuring operational efficiency, financial success, and delivering exceptional guest experiences.
CouponsEducationHealth Care
Responsibilities
Champion operational and strategic growth, ensuring excellence across all airport lounge locations
Lead a high-performing management team, working through geographically based General Managers in a high-volume, high-end lounge environment
Develop & execute long-term growth strategies, ensuring seamless operations and continuous service innovation
Drive compliance & safety standards, upholding the highest quality and regulatory requirements across all sites
Foster strong interdependencies & collaboration, navigating the complexities of a bifurcated model and engaging with key stakeholders at all levels
Strategic Client Relationship Management
Build and nurture long-term, high-impact client relationship
Act as the primary liaison for key client stakeholders, ensuring seamless alignment between their objectives, partners & service solutions
Blend brand vision with client goals to drive successful outcomes
Operational Excellence, Safety & Compliance
Oversee high-end food & beverage service operations across multiple locations, ensuring consistency, innovation, and superior quality
Implement rigorous safety protocols and compliance measures, ensuring adherence to regulatory standards, company policies, and industry best practices
Drive a safety-first culture, proactively identifying and mitigating risks to maintain a secure and compliant environment
Optimize operational efficiency while maintaining the highest levels of safety, service, and guest satisfaction
Financial Performance & Business Growth
Own and optimize P&L performance, ensuring financial health and sustainable growth
Identify and capitalize on opportunities to expand services, grow existing locations, and enhance overall business performance
Leadership & Team Development
Build, mentor, and develop a high-performing management team across multiple locations
Foster a culture of collaboration, innovation, and accountability, ensuring alignment with business objectives
Champion engagement, leadership development, and talent retention strategies to build a strong leadership pipeline
Elevate Customer Experience & Brand Reputation
Ensure world-class hospitality experiences in premium environments such as airline lounges, luxury hospitality, and corporate facilities
Implement guest-centric service innovations that drive engagement, satisfaction, and brand loyalty
Drive Strategic Vision & Execution
Develop and execute long-term growth strategies, positioning Sodexo as a premier provider
Continuously improve operational performance and customer satisfaction through data-driven insights and innovative solutions
Qualification
Required
Bachelor's Degree or equivalent experience
10 Years of Management Experience
10 years of multi-unit, support, or strategic leadership experience
Benefits
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
Company
Sodexo
Sodexo is now the worldwide leader in Quality of Life services.
10001+ employees
H1B Sponsorship
Sodexo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (24)
2023 (12)
2022 (20)
2021 (12)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-05-27Post Ipo Debt· $1.1B
2024-07-25Post Ipo Debt· $488.31M
2002-04-12IPO
Leadership Team
Michael Svagdis
CEO Campus & Government Services
Molly Matthews
Chief Executive Officer, US Healthcare & Seniors
Recent News
Essential Business
2026-02-03
2026-01-08
Company data provided by crunchbase