St. Rose Hospital · 13 hours ago
PBX Operator - Communications 29
Hayward, CA
Full-time
Onsite
New Grad, Entry Level
$28.71/hr - $34.27/hrSt. Rose Hospital is seeking a PBX Operator to facilitate communication processes between the public, patients, and hospital departments. The role involves managing phone calls, paging authorized personnel, and handling emergency communications.
Health CareHospital
Responsibilities
Answers and dispatches incoming, outgoing, and inter-office phone calls utilizing a digital PBX, walkie-talkie and Voice & Tone pagers
Operates PBX console system in relaying and forwarding calls to patients and hospital staff
Follows proper procedure in paging authorized personnel through overhead paging system for: Code Blue, Stats, Hospital personnel/Medical Staff without paging devices, announcement of visiting hours
Handles communication of emergency information regarding fire, bomb threat, and disaster situations
Maintains on-call schedules for the following area: Administration, Anesthesia, CRNA's, Cath Lab, Hospitalists and IT
Maintains log and key control system for selected departments
Performs quality and accuracy review of registrations and HPF/ILE (Image Link Engine) scanning
Track errors and provides feedback to management
Provides information to patient visitors in front lobby when there are no Auxilians at reception desk
Qualification
Required
High school or equivalent education
Previous communications experience
Good interpersonal skills
Knowledge of basic customer service techniques
Excellent knowledge of the English language and ability to enunciate clearly and correctly
Company
St. Rose Hospital
St.
Founded in 1962
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-11-01Acquired
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