lil sweet treat · 1 day ago
Multi Unit Retail Strategy & Operations Lead
New York, NY
Full-time
Hybrid
Mid, Senior Level
3+ years explil sweet treat is seeking a Multi Unit Retail Strategy & Operations Lead to oversee retail-related projects across store locations. The role involves coordinating with various teams to ensure the successful implementation of initiatives while maintaining operational excellence.
Food Production
Responsibilities
Lead end-to-end execution of multiple national and local retail projects, including store openings, product/feature rollouts, and operational initiatives
Coordinate with cross-functional teams (store operations, warehouse, growth, and events) and be proactive in communication/action items
Communicate project expectations, progress updates, and risks to stakeholders
Create training materials for store teams, oversee project execution from end to end, and ensure proper training
Monitor project performance and resolve issues that may impact timelines or quality
Conduct post-project evaluations and document learnings to implement for future projects
Ensure compliance with company policies, brand standards, and safety guidelines
Implement and enforce standard operating procedures (SOPs) across all retail activities
Maintain operational excellence in the way of the store environment, cleanliness, etc
Identify areas of improvement in customer service, visual merchandising, and sales data and provide solutions
Support hiring and training of retail staff to ensure high levels of performance and customer service
Conduct regular management meetings to communicate goals, policies, and any updates
Qualification
Required
Multi Unit management experience is a MUST
Bachelor's degree in Business, Operations, or related field (or equivalent experience)
3–5 years of experience in retail operations, project management, or multi-unit retail environments
Strong organizational and time-management skills
Excellent communication and stakeholder management abilities
Ability to manage multiple projects simultaneously in a fast-paced environment
Company
lil sweet treat
lil sweet treat is a distinctive candy concept that sources and develops premium confections from Spain, Sweden, Germany, Belgium, and other regions globally.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase