Phase2 · 16 hours ago
Senior Project Manager
United States
Full-time
Onsite
Mid, Senior Level
$125K/yr - $155K/yrPhase2 is a digital agency passionate about customer experience, grounded in data & insights. They are seeking a Senior Project Manager to own complex, high-impact engagements and lead delivery with confidence, clarity, and strong judgment.
AppsCMSData IntegrationData VisualizationDeveloper APIsMobile AppsOpen SourceSoftwareUX DesignWeb Design
Responsibilities
Lead complex, multi-workstream projects end-to-end across one or more accounts, owning engagement direction and aligning delivery with client goals and expected outcomes. Proactively identify risks, dependencies, and tradeoffs, intervening early to keep engagements stable and on track
Lead day-to-day client relationships with confidence and clarity. Guide conversations, set expectations, present progress and recommendations, and help clients navigate decisions and tradeoffs while maintaining trust, momentum, and a constant eye towards outcomes
Design practical and flexible engagement approaches that balance client objectives with delivery realities across scope, budget, timeline, and resourcing constraints. Apply a solution-oriented mindset to complex challenges without compromising outcomes
Direct cross-disciplinary teams by establishing clear roles, workflows, communication patterns, and accountability. Mentor and coach Project Managers and delivery team members, strengthening delivery leadership and growth across engagements
Spot patterns and recurring challenges across engagements and take ownership of socializing insights, proposing improved delivery approaches, and influencing how teams work more effectively across the organization
Make informed decisions on resource allocation, prioritization, and tradeoffs. Balance delivery quality, team health, and client outcomes while protecting engagement momentum
Own engagement financials, including scope management, forecasting, staffing, and margin performance. Ensure operational excellence across staffing, contracts, invoicing, reporting, and governance processes
Embed AI into engagement workflows as a standard practice. Use AI to support planning, analysis, communication, and decision-making, and set expectations for responsible, effective team usage
Qualification
Required
Significant experience leading complex digital projects or programs in a digital agency or consultancy environment
Proven success owning scope, budgets, resourcing, risks, and cross-functional delivery across multiple workstreams
Strong judgment navigating ambiguity, evolving priorities, and delivery tradeoffs
Proven executive presence, with the ability to lead C-suite and senior stakeholder discussions confidently—commanding the room, shaping decisions, and driving alignment in high-stakes conversations
Deep understanding of digital platforms, product development lifecycles, analytics, AI, and emerging technologies
Demonstrated ability to integrate AI into daily workflows and guide teams in its effective use
Experience mentoring others and elevating delivery standards beyond individual projects
Benefits
Comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, and supplemental insurance
Fun and interactive wellness program offers rewards for participation
401(k) with a 3% employer contribution–no match required and 100% vested after just 90 days
16 paid vacation days, 4 personal days, and 1 volunteer day each year
Up to 12 weeks of fully paid leave for birthing parents and up to 6 weeks of fully paid bonding leave
Inclusive fertility, adoption, and surrogacy benefits through Kindbody, along with virtual health coaching and care navigation
$500 stipend to personalize and equip your home workspace for success
Company
Phase2
Phase2 is a digital agency rooted in technology, passionate about customer experience, and driven by data and insights.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Walpole
CEO and Founder
Frank Febbraro
Founder and CTO
Recent News
The Journal Record
2025-06-16
Company data provided by crunchbase