Shore United Bank · 12 hours ago
Manager of Branch Operations
Easton, Maryland
Full-time
Onsite
Mid, Senior Level
$60K/yr - $95K/yr
4+ years expShore United Bank is seeking a full-time Manager of Branch Operations to join our team. In this role, you’ll guide the Branch Operations department, ensuring smooth operations and compliance while overseeing staff and collaborating with leaders across the organization.
BankingFinancial ServicesLending
Responsibilities
Manage and oversee the daily operations of the branch operations area
Oversee the development and introduction of new products and services
Develops, recommends and implements operating policies and procedures for branches; reviews and updates policies and procedures as necessary; answers questions regarding operating policies and procedures; coordinates policies and procedures with Operations, Compliance, Training and other departments
Oversee programs such as Core Systems, Gift Cards, Check Ordering, Medallion Stamps, and Branch Cash orders through Federal Reserve
Provides support in organization of files and projects
Resolves day to day operational issues, coordinating with other departments on major issues and escalating concern when appropriate
Defines problems/opportunities; collects and interprets data; draws valid conclusions and implements solution; escalate issues to appropriate department and monitor resolution
Promotes an environment and culture to support and improve sales and referral activities to meet overall Affiliate defined goals that correspond with the Shore Bancshares’ goals
Identifies and responds to opportunities to communicate affiliates products and services to promote the image of the affiliate and promote Shore Bancshares’ community of companies’ products and services to potential customers and referring those customers to the proper personnel
Manage coordination of specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information
Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace
Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel
Responds to inquiries relating to his/her particular area, requests from customers or other bank personnel, etc., within given time frames and within established policy
Demonstrates compliance awareness by completing all required regulatory and compliance training (e.g., BSA, CRA, ECOA) on or before deadlines, and actively supporting all policies, procedures, and practices that promote risk management, safety, and regulatory adherence
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same
Participates in required training sessions, including training for compliance with BSA/AML policies and procedures
Qualification
Required
High school diploma/GED equivalent
Minimum of four years' experience in banking
Minimum of two years' experience in a management or supervisory function
Benefits
Comprehensive benefits package for full-time, permanent employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more!
Paid parental leave
401k savings plan with up to a 4% company match
Employee Stock Purchase Plan
Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
Opportunity for growth and advancement
Paid training program and continuous training sessions throughout the year on various topics
Generous paid time off and paid sick time
Community involvement opportunities
Company
Shore United Bank
Shore United Bank provides banking, loans and other financial services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
James Burke
President &CEO
John Chappelle
Executive Vice President, Chief Digital Officer
Recent News
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