Boyd Gaming · 11 hours ago
Risk & Payments Analyst (H)yep
8025 Black Horse Pike Suite # 502, Pleasantville
Full-time
Onsite
Mid Level
$18/hr - $25/hrBoyd Gaming Corporation is one of the premier casino entertainment companies in the United States. They are seeking a Risk & Payments Analyst to verify game play accuracy, manage customer accounts, and resolve payment issues while ensuring compliance with audit policies and procedures.
CasinoGamblingGaming
Responsibilities
Verify game play on casino and poker to determine accuracy of payout, to detect collusion, chip dumping, bots, and other game fraud patterns
Verify new account sign-ups for linkages to known negative accounts
Verify accounts where sudden changes in gaming and transaction activity is noticed
Request and validate proof of financial instruments, proof of ID and proof of address from customers where necessary
Work with the payment gateway to resolve cases of misuse of financial instruments
Coordinate with Payments team to resolve charge backs and help in representments
Resolve customer cases escalated by the Sales, Support and Security teams
Maintain the quality of interactions with customers
Attend training, coaching, feedback sessions and meetings as required by the team deliverables
Escalate cases to Sales, Support and/or Security team when necessary and follow-up on resolution
Perform ad hoc tasks as required by the business to support new product launches and/or promotions
Perform all actions with a focus on audit and compliance policies and procedures and document the same
Support customer transactions where necessary for deposits and withdrawals through email, chat, and phones
Work with the payment gateway and other financial institutions to reconcile cashier transactions
Download chargeback transactions and co-ordinate with Security team for representments
Contact customers when payments have to be processed differently than requested
Resolve customer cases escalated by the Sales, Support and Security teams
Maintain the quality of interactions with customers
Attend training, coaching, feedback sessions and meetings as required by the team deliverables
Escalate cases to Sales, Support and/or Security team when necessary and follow-up on resolution
Perform ad hoc tasks as required by the business to support new product launches and/or promotions
Qualification
Required
Bachelor's degree and/or equivalent experience
Must understand the current security threats model and demonstrate a strong willingness to stay at the forefront of security developments
Knowledge of risk assessment methodologies, policies, and standards
Working knowledge of common security impacted regulations and/or standards such as ISO/IEC 27001/2, NIST, Sarbanes-Oxley
Experience with audit processes and disciplines including third party risk management
Experience with development and administration of risk assessments, reviews, corrective action planning
Extensive experience writing security policies and procedures
Company
Boyd Gaming
Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders.
Founded in 1975
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.65B2026-01-21Post Ipo Debt· $2.65B
1993-10-22IPO
Leadership Team
Ted Bogich
Chief Operating Officer
Steve Thompson
Chief Administrative Officer
Recent News
2025-11-12
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