tms · 15 hours ago
Senior Account Executive
tms is a global company that unites technology, marketing, and sourcing to drive transformational change for leading brands. As a Senior Account Executive on the content management team, you will collaborate with cross-functional teams, manage client relationships, and support innovative processes within the content management system.
AdvertisingBusiness DevelopmentMarketingMarket Research
Responsibilities
Lead the charge as a critical cross-functional connector as we integrate new tools and create new processes
Coordinate and lead day-to-day responsibilities of delivery of client's programs within the content management process
Coordinate content management product experience and enhancement workflows – keeping teams on track for acceptance criteria review and approval
Support Project Management team manage product defect and software release testing
Create and maintain delivery to scope, identifying risks and developing contingencies
Build and maintain client relationships based on trust, success, and product/process expertise
Lead and evolve our content management product, use cases, and training documentation with cross-functional leads; build strong relationships and partnership with cross-functional partners including Creative, Content Operations, Data, and Project Management
Manage programs with varying deadlines and manage and prioritize several projects simultaneously
Support new idea feasibility and problem solve alternate solutions, in partnership with Account Director
Qualification
Required
3 - 5 years of experience in relevant account management position
Familiarity with project/task management tools such as Jira and Airtable
Experience with product development, user acceptance criteria, and functional specs
Experience with digital content assets & web-based content management systems
Desire to deliver innovative solutions, executional excellence, and process optimizations
Adept at anticipating client needs and offering innovative solutions
Comfortable with a certain level of project ambiguity, and the flexibility to handle a changing environment
Versed in leading, establishing and motivating team members across multiple business lines to improve overall delivery and streamline efficiencies
Resourceful and solution-oriented
Ability to quickly adapt and evolve with new technology and tools
Self-motivated and proactive with superior organization skills and stellar attention to detail
Excellent written and oral communications skills
Preferred
Prior experience in digital or product development is strongly preferred
Benefits
Generous Medical, Dental, Vision And Other Great Benefits
Paid parental and medical leave programs
401(k) with a company match component and profit sharing
15 days of paid time off plus company holidays
Hybrid work model
Tuition reimbursement and student loan repayment assistance
Inclusive employee resource groups