Internet Brands · 2 days ago
Director of AR Collections
El Segundo, CA
Full-time
Onsite
Director/Executive
$100K/yr - $110K/yr
6+ years expInternet Brands is a fully integrated online media and software services company focused on high-value verticals such as Health, Automotive, Legal, and Home/Travel. The Director of Collections leads the organization’s collections strategy to maximize recovery and ensure regulatory compliance while overseeing collections operations and performance analytics.
B2BB2CE-CommerceInternetWeb Development
Hiring Manager
Colin Hernandez
Responsibilities
Lead the design and execution of standardized collections and credit processes across brands and business units
Evaluate existing practices to distinguish true business needs from legacy or siloed approaches
Reduce one-off workflows and exceptions while preserving legitimate operational differences
Drive adoption of new processes through hands-on leadership and follow-through
Identify high-performing practices across teams and scale them company-wide
Translate institutional knowledge into documented, repeatable playbooks
Continuously assess and improve efficiency, effectiveness, and consistency
Develop and implement structured training programs for collections teams
Define clear performance expectations and monitor results through KPIs and dashboards
Partner with Finance Operations and AR leadership to reinforce adherence to standard processes through performance management, reporting, and incentives
Drive process improvement through workflow redesign, standardization, and simplification
Identify opportunities to streamline work through automation and applied AI use cases such as prioritization, exception handling, and workflow optimization
Partner on the evaluation and implementation of systems that improve efficiency, accuracy, and visibility
Ensure technology supports well-designed processes rather than fragmented or one-off workflows
Work closely with Finance, Billing, Customer Support, and Operations teams
Navigate resistance and entrenched ways of working with credibility, data, and clarity
Lead change across teams with strong personalities and established processes
Maintain clear escalation paths when alignment cannot be reached or performance is materially impacted
Qualification
Required
6+ years of experience in Collections, Credit, or AR Operations
Experience working across multiple businesses, brands, or customer segments
Proven track record of process improvement, standardization, and execution at scale
Exposure to ERP, billing platforms, and collections systems
Strong understanding of regulatory and compliance considerations in collections
Ready for a first Director role with meaningful responsibility and visibility
Benefits
Health insurance options such as medical, dental, and vision coverage
Flexible spending accounts (FSA) for medical and dependent care
Short-term and long-term disability insurance
Life and AD&D insurance
401(k) retirement savings plan with a company match
Paid time off (PTO)
Paid holidays
Commuter benefits
Access to our Employee Assistance Program (EAP)
Well-being coaching services
Voluntary benefits such as home, auto and pet insurance
Discounted legal and financial services
Company
Internet Brands
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets.
5001-10000 employees
H1B Sponsorship
Internet Brands has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (45)
2023 (4)
2022 (3)
2021 (47)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$286.73MKey Investors
Impact Venture Partners
2014-07-08Post Ipo Equity· $6.73M
2014-06-03Acquired
2007-11-16IPO
Leadership Team
Robert Brisco
CEO
J
Joseph Rosenblum
CTO
Recent News
2025-10-16
Company data provided by crunchbase