Consumer Portfolio Services · 8 hours ago
Customer Service - Collector
Irvine, CA
Full-time
Onsite
Entry Level
$18/hr - $22/hr
1+ years expConsumer Portfolio Services, Inc. is a leader in the sub-prime auto finance industry, focused on creating opportunities for career growth and success. They are seeking a Collector who will manage delinquent accounts and build relationships with customers through effective communication.
Financial ServicesTransportationVenture Capital
Responsibilities
Protect and recover assets by handling collections on delinquent accounts
Prevent losses and control delinquent balances effectively
Maintain consistent, professional communication with customers through various channels (phone, chat, email, and text)
Show initiative to continually learn, grow, and enhance your skills
Effectively prioritize and shift focus between tasks as needed, ensuring proper attention to each responsibility without compromising quality
Qualification
Required
Strong written and verbal communication skills that create positive, productive customer experiences
Ability to set priorities, meet deadlines and remain focused on desired results
Resilience and determination to achieve results, even when faced with challenges
A team-oriented mindset that thrives in a high-energy environment
Has a strong work ethic, is dependable, and is always eager to learn
Basic math and computer skills, with the ability to type 30+ words per minute
Highschool diploma or equivalent experience
Ability to commute to Irvine, CA 92612
Preferred
Bilingual in Spanish (a plus, with additional compensation!)
Call center: 1 year
Computer/Typing: 1 year
Customer service: 1 year
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance
Company
Consumer Portfolio Services
Consumer Portfolio Services is a financial services company in Irvine and California.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.24BKey Investors
Citibank
2025-10-23Post Ipo Debt· $384.6M
2025-07-28Post Ipo Debt· $418.33M
2025-03-20Post Ipo Debt· $65M
Leadership Team
C
Charles Bradley
President/CEO
M
Michael T. Lavin
President, Chief Operating Officer, Chief Legal Officer
Recent News
2026-01-14
SEC Filings
2025-11-13
Consumer Portfolio Services, Inc.
2025-11-11
Company data provided by crunchbase