Elevance Health · 4 hours ago
Client Development Director
DE-WILMINGTON, 123 S JUSTISON ST, STE 200
Full-time
Hybrid
Mid, Senior Level
7+ years expElevance Health is a health company dedicated to improving lives and communities, and they are seeking a Client Development Director. This role is responsible for owning internal client relationships, driving growth, and ensuring market-level execution in partnership with Carelon and Elevance business units.
Health CareHealth InsurancePersonal HealthWellness
Responsibilities
Positions Carelon’s value proposition for assigned market(s), including identifying tailored solutions that deliver measurable cost-of-care savings and quality improvements
Builds and maintains trusted relationships with market executives and client stakeholders, serving as the single point of accountability for market-level relationships
Acts as the Carelon Behavioral Health market steward, ensuring operational cadence, escalations, and delivery plans are executed with discipline
Partners with Carelon Health Cost of Care on deployment of cost-of-care solutions; ensure initiatives move through stage-gates on time and achieve intended ROI
Accountable for client implementations and outcomes, ensuring satisfaction, retention, and recognition of value
Collaborates across Carelon Health businesses to provide consistent customer experience, reporting and governance across markets
Applies data insights and dashboards to frame market priorities, identify risks, and guide decision-making
Elevates the voice of the customer into actionable insights, informing Carelon business strategy, product priorities, and market-specific investment decisions
Builds effective networks across BUs, operations, and clinical teams
Serves as the voice of the client to Carelon, ensuring alignment of solutions with market needs
Partners with HR, Finance, and Product to support enablement and organizational readiness for new client solutions
Qualification
Required
Requires a BA/BS in health care related field and a minimum of 7 years of experience in account management, sales and/or operations in the health care industry; or any combination of education and experience which would provide an equivalent background
Preferred
MBA preferred
7–10+ years of experience in healthcare account management, operations, or consultative sales (payer/provider/services)
Demonstrated success growing and sustaining complex healthcare partnerships
Demonstrated ability to engage senior market executives, with strong executive presence and influence
Strong project management discipline: experience with stage-gates, readiness checklists, and risk logs
Excellent communication and relationship management skills; able to simplify complexity and escalate with options, not problems
Candidates from all states are welcome, but they must reside within commuting distance of a Pulse Point office location
Benefits
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical
Dental
Vision
Short and long term disability benefits
401(k) +match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Company
Elevance Health
Elevance Health is an integrated whole-health approach to help people in health journey and address their full range of needs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2001-10-30IPO
Leadership Team
Gail K. Boudreaux
President and CEO
Geeta Wilson
Chief Technology Officer (CTO): Digital Health and Service Experience Platforms
Recent News
2026-01-25
Company data provided by crunchbase