FareHarbor · 2 hours ago
Manager of Strategic Partnerships, NORAM
Denver
Full-time
Hybrid
Mid, Senior Level
$99K/yr - $148K/yr
3+ years expFareHarbor is the world's leading reservation software for tours, activities, and attractions, dedicated to making experiences better for everyone. The Manager of Strategic Partnerships will lead a team responsible for developing relationships with top affiliates and driving growth through the affiliate channel, while ensuring the team meets revenue targets and executes commercial strategies.
ReservationsSoftwareTourismTravel Agency
No H1B
Responsibilities
Drive and own the overall revenue numbers for the Strategic Partnerships team in NORAM
Develop and execute a comprehensive commercial strategy for distribution across the NORAM region, ensuring alignment with global objectives
Identify, prioritize, and acquire new, high-value strategic partnerships to expand FareHarbor's distribution network and market reach
Collaborate with the NORAM Commercial team to drive more value to FareHarbor clients through our Distribution network by identifying key growth opportunities especially for our top clients
Lead the team in navigating complex contract negotiations and account management to build long-term partnerships
Analyze market trends, competitor activity, and performance data to inform commercial decisions and identify areas for partnership maximization
Collaborate with Product teams to identify and champion new features or integrations that enhance our distribution value proposition for partners and drive affiliate revenue
Coach, mentor, develop and manage a team of 7-10 employees
Implement an impact driven culture and work with direct reports to identify and define individual actionable goals that align with overall revenue goals, track performance and take necessary steps to achieve the desired results
Foster a high-performance, motivating work environment by providing regular feedback, recognition, and addressing performance or employee relations issues as needed
Own team development through effective onboarding, training, continuous learning, and maintaining open, two-way feedback with direct reports
Monitor team workflow for operational accuracy, efficiency, improvements and opportunities for partnership growth
Maintain an up to date knowledge of top performing partners for your direct reports
Lead partner communication and escalation management, providing performance reporting with actionable insights into key drivers, trends, and levers to improve partner outcomes
Collaborate cross-departmentally to increase efficiency and move the team closer to achieving department goals
Create and implement processes to improve efficiency and create more opportunities for revenue growth
Understand how to identify good revenue generating opportunities and partnerships, and work with the Strategic Partnerships Operations team to ensure lead pools are optimized
Qualification
Required
3+ years in a team management role in sales or partnerships
Strong sales and relationship management skills, with an analytical & data driven mindset with a strong ability to communicate internally and cross-departmentally
Proven ability to manage and grow revenue and comfortable owning revenue goals
An understanding of the tours & activities industry and comfortable with different affiliation tools including APIs & HTML integrations
Comfortable working with multiple teams and has good stakeholder management skills
Eagerness to learn and build new skills that are applicable to the job
Strong networking and influencing skills, both verbal and written
Effective analytical & problem-solving skills. Ability to make decisions and/or mediate affiliate challenges or concerns
Genuine empathy towards our clients, partners and colleagues
Very comfortable with new technology and willing to test new ideas
Benefits
Medical, dental + vision coverage
26 vacation days, 10 sick days & 12 paid holidays per year
Global leave benefit
22 weeks paid parental leave
2 weeks paid grandparent leave
Extended care and bereavement leave
Life insurance policy
401k + employer matching
Social hours & events and team-building
Educational Opportunities
Wellness benefits (Headspace subscription & wellness webinars)
Work-from-home assistance
Hybrid friendly
Paid volunteer hours
Company
FareHarbor
FareHarbor operates as a reservation platform for tours, activities, rentals, and attractions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.11M2018-04-19Acquired
2015-05-13Seed· $0.11M
Leadership Team
Matt Broten
Co-founder, Principal Software Engineer
Bob Safrit
Manager, Strategic Partnerships
Recent News
2026-01-22
Company data provided by crunchbase