Family Farm & Home · 2 hours ago
Team Leader-Whitehall
Whitehall, MI
Full-time
Onsite
Mid LevelFamily Farm and Home is a family owned and operated company based out of Michigan, with a commitment to exceptional customer service and product value. The Team Leader is responsible for supporting the store manager in driving sales and profits, managing inventory, and maintaining a positive store environment.
E-CommerceHome and GardenRetail
Responsibilities
Promote Family Farm and Home mission statement and family values
Assist store manager in promoting an aggressive sales culture with an intense focus on superior customer service
Maintains professionalism and positive store morale
Responsible for assisting the store manager in the execution and performance of all store job responsibilities through associates and/or his or her own actions
Completes store operational requirements by scheduling and assigning employees; following up on work results
Identifies current and future customer requirements by establishing rapport with actual as well as potential customers
Establish relationships and support local community groups consistent with company values
Solicits customers to sign up for Family Farm and Home Programs, i.e. loyalty program, extended warranties, financing and item of the month
Responsible for managing and protecting all inventory and company assets in accordance with company policy against theft and damage
Verifies merchandise is received, stored and merchandised in all departments according to established operational and safety procedures
Protects team members and customers while maintaining the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment
Assists store manager in determining marketing strategy changes by reviewing operating and financial statements and departmental sales records
Assists store manager in maintaining consistent operations by initiating, coordinating, and enforcing, operational and personnel policies and procedures
All other duties as assigned by store manager or company official
Qualification
Required
Strong leadership skills with the ability to motivate and supervise team members
Excellent leadership and problem solving skills
Good oral/written communication skills to effectively interact with customers, vendors, and other associates
Understanding of aggressive customer service and being team-oriented
Good management and organizational skills
Detail oriented and able to handle multiple tasks in a fast-paced environment
Ability to stand for extended periods of time
Ability to move and handle boxes of merchandise and fixtures throughout the store
Ability to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50 lbs
Ability to work a flexible schedule including weekends, evenings, and holidays
Company
Family Farm & Home
Family Farm & Home is a retailer of farm, ranch, lawn and garden products.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2026-01-03
2024-12-04
Company data provided by crunchbase