Milestone Technologies, Inc. · 14 hours ago
Data Center Technician, Bridge Solutions
Forest City, NC
Full-time
Hybrid
New Grad, Entry Level
$25/hr - $25/hrMilestone Technologies is a global IT managed services firm focused on driving digital transformation and operational agility for its clients. The Bridge Solutions Data Center Technician will manage ticket volume for data center equipment repairs and diagnostics, collaborating with a global team and ensuring adherence to service level agreements.
Application Performance ManagementConsumer ElectronicsInformation Technology
Responsibilities
Work remotely within a global team managing ticket volume via the resort
Work with urgency within ticket SLAs
Use CLI/terminal to fix software issues
Escalate and communicate ticket guide discrepancies
Ability to watch for and use updated workflows consistently
Collaborate with other team members for issues you find
As needed, focus on local site operations depending on ticket volume
Other duties as assigned by the global lead
Qualification
Required
Good understanding of computers and software
Moderate knowledge of multiple server platforms with the ability to learn new platforms
Basic CLI knowledge, with a willingness to expand your knowledge
Moderate level of written and verbal communication
Ability to apply server repair methods to data center equipment
Ability to multitask
Good eye for detail
Company
Milestone Technologies, Inc.
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
Founded in 1997
1001-5000 employees
H1B Sponsorship
Milestone Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (2)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$42.5MKey Investors
H.I.G. Capital
2022-12-13Acquired
2015-08-11Private Equity· $42.5M
Leadership Team
Sameer Kishore
President and Chief Executive Officer
Mayank K Agrawal
Chief Financial Officer
Recent News
2025-10-01
Company data provided by crunchbase