Data Center Technician, Bridge Solutions jobs in United States
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Milestone Technologies, Inc. · 3 hours ago

Data Center Technician, Bridge Solutions

Milestone Technologies is a global IT managed services firm focused on driving digital transformation and operational agility for its clients. The Bridge Solutions Data Center Technician will manage ticket volume for data center equipment repairs and diagnostics, collaborating with a global team and ensuring adherence to service level agreements.

Application Performance ManagementConsumer ElectronicsInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Work remotely within a global team managing ticket volume via the resort
Work with urgency within ticket SLAs
Use CLI/terminal to fix software issues
Escalate and communicate ticket guide discrepancies
Ability to watch for and use updated workflows consistently
Collaborate with other team members for issues you find
As needed, focus on local site operations depending on ticket volume
Other duties as assigned by the global lead

Qualification

Server platforms knowledgeCLI knowledgeServer repair methodsWritten communicationVerbal communicationMultitaskingAttention to detail

Required

Good understanding of computers and software
Moderate knowledge of multiple server platforms with the ability to learn new platforms
Basic CLI knowledge, with a willingness to expand your knowledge
Moderate level of written and verbal communication
Ability to apply server repair methods to data center equipment
Ability to multitask
Good eye for detail

Company

Milestone Technologies, Inc.

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Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.

H1B Sponsorship

Milestone Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (2)
2021 (3)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$42.5M
Key Investors
H.I.G. Capital
2022-12-13Acquired
2015-08-11Private Equity· $42.5M

Leadership Team

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Sameer Kishore
President and Chief Executive Officer
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Mayank K Agrawal
Chief Financial Officer
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Company data provided by crunchbase