Salesforce · 10 hours ago
AI Transformation Manager
Washington - Seattle
Full-time
Hybrid
Mid, Senior Level
$117K/yr - $178K/yrSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The AI Transformation Manager will drive adoption of AI tools across the organization by creating programs and content that help people build new habits and deliver engaging experiences to stakeholders.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Create programs, content, and campaigns that help CSMs build lasting AI habits, not just complete one-time training
Work with CSMs and stakeholders to identify what's working, then package it into resources the whole organization can use
Run interactive workshops, onboarding sessions, and AI product training (virtual and live) across regions as needed
Partner with teams to integrate AI tools into existing and new processes, advising on best practices along the way
Develop copy, assets, and messaging that keeps AI top-of-mind and drives ongoing engagement
Use data, feedback, and learning assessments to understand what's working and continuously improve programs
Keep up with trends in AI, learning technology, and change management, sharing insights with the team
Work closely with end users, product leads, architects, and PMs to deliver practical solutions aligned with business priorities
Qualification
Required
You genuinely connect with end users, meet them where they are, and design with their real needs in mind—no 'us vs. them' mentality
You can move fast, work lean, and find creative solutions without getting stuck in process or perfectionism
You have strong communication and storytelling skills, whether you're facilitating live sessions, writing copy, or explaining complex ideas to diverse audiences
You're energized by testing new approaches, learning from what doesn't work, and iterating quickly based on feedback
You thrive in fast-paced, often heavily matrixed environments where priorities shift and you need to balance several workstreams at once
Experience using AI tools confidently in your own work, and a track record of leveraging AI and automation to build programs and content at scale
A strong foundation in user experience design and human-centered design principles, with the ability to create solutions that are intuitive and user-friendly
Proven ability to design and deliver engaging, interactive experiences that drive real behavior change and adoption
Project management experience, including the ability to establish standards, document processes, and use data to optimize how work gets done
The skills to influence stakeholders and make business recommendations that keep initiatives on track and within scope
Comfort scripting, recording, and producing demo videos and other multimedia content
Preferred
Experience with UX writing and content design is a plus
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Founded in 1999
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
2026-02-04
2026-02-04
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