Towson University · 17 hours ago
Business Office Clerk
Towson, MD
Full-time
Onsite
Entry Level
$43K/yr - $43K/yr
1+ years expTowson University is a distinguished public university located north of Baltimore, known for its commitment to fostering growth within its community. The Business Office Clerk provides essential customer service and administrative support, handling inquiries and ensuring accurate processing of transactions related to university services.
EducationUniversities
Responsibilities
Receive and direct phone calls and visitors in a professional and courteous manner
Respond to moderately complex inquiries requiring research or interpretation of departmental policies and procedures
Manage the OneCard email inbox and respond to inquiries promptly
Resolve OneCard issues, financial discrepancies, and other customer concerns
Provide first-line customer service for office visitors and phone inquiries
Advise student cashiers on proper cashiering procedures and ensure accuracy in all transactions
Monitor cashier operations to ensure compliance with office protocols and procedures
Maintain both manual and electronic filing and record-keeping systems
Enter, retrieve, and organize data; code, sort, and file documents as needed
Log and escalate reported vending issues to third-party vendors and approve related commission reports
Maintain prox card and identification records, including creating TU ID numbers for contractors, volunteers, and third-party employees
Track, process, and enforce installment permit payments
Identify and resolve clerical and processing issues; recommend improvements or revised procedures
Process Parking & Transportation special requests such as permit sales, printable permits, and permit returns
Review reports for completeness and accuracy, reconciling cashier closeouts and processing petty cash vouchers
Process commission check reports and ensure timely submission to financial processing
Prepare and compile various documents, data, and reports in accordance with department policies
Process retiree forms and third-party permit sales approved by P&T using T2Flex
Assist with OneCard photo reviews and related documentation
Complete cashier transactions accurately and efficiently
Review and delegate inquiries received through the OneCard inbox
Assist in coordinating clerical workflows, mail processing, and supply inventory management
Qualification
Required
High school diploma or equivalent
One (1) year of accounting related clerical experience
Experience handling financial transactions and resolving discrepancies
Proficiency with standard office software (e.g., Microsoft Office or Google Workspace) and data entry systems
Strong communication skills, including the ability to interact professionally with diverse populations in person, by phone, and via email
Ability to interpret and apply policies and procedures accurately
Demonstrated attention to detail and ability to manage multiple tasks in a fast-paced environment
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience
Preferred
Previous experience with T2 Flex system
Benefits
Annual leave
Up to 17 holidays
Personal and sick days
Excellent health, life, and retirement plans
Tuition remission
Company
Towson University
Towson University is a post secondary educational institution offering undergraduate and graduate studies.
1001-5000 employees
H1B Sponsorship
Towson University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (28)
2023 (15)
2022 (16)
2021 (17)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$1.01MKey Investors
GRAMMY Museum
2022-06-28Grant· $0.01M
2017-06-14Grant· $1M
Leadership Team
Alison Rios Millett McCartney
Co-founder, Towson University-Baltimore County Public Schools Model United Nations
Ben Lowenthal
Vice President Administration and Finance and Chief Fiscal Officer
Recent News
2025-10-03
Maryland Daily Record
2025-09-27
2025-09-15
Company data provided by crunchbase