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Dispatcher / Inside Sales jobs in United States
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CRH · 4 days ago

Dispatcher / Inside Sales

CRH is North America’s leading provider of innovative outdoor living solutions. The Dispatcher / Inside Sales position is responsible for coordinating and scheduling customer deliveries, managing both company trucks and outside haulers, and ensuring effective communication with customers and delivery personnel.
Building MaterialConstructionManufacturing

Responsibilities

Receive and process customer orders through telephone, email, and other electronic means
Prepare a shipping schedule that maintains accountability of all outgoing and incoming shipments
Work closely with company trucking fleet and outside haulers to meet delivery times and compliance with delivery requirements as per customer needs
Communicate effectively with customers and truck drivers to dispatch orders in a timely and efficient manner
Must be familiar with the delivery area to assist with route and travel time planning
Must be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customers
Must be customer focused and be able remain focused under stressful conditions and in a fast-paced environment. The ability to multi-task is important
Understand NC and SC DOT/DMV regulations that pertain to shipping and transportation of building products via truck
Possess the ability to work with tracking and scheduling software and to learn new programs as they are introduced
Must be able to act quickly and creatively to solve problems; work independently and make decisions
Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always
Work in a team environment and assist co-workers or supervisors/managers with other duties as required
Perform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policy
Available to work overtime, nights and weekends when necessary. Reliable attendance is essential in performance of the role

Qualification

Dispatch coordinationBuilding materialsRoute planningMicrosoft ExcelCustomer communicationMathematical skillsMapping toolsProblem-solvingTeamwork

Required

Minimum high school/general education degree (GED) required
Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to learn new computer skills
Must possess excellent verbal and mathematical skills
Read and understand maps and use mapping tools
Must be familiar with the delivery area to assist with route and travel time planning
Must be customer focused and be able to remain focused under stressful conditions and in a fast-paced environment
The ability to multi-task is important
Understand NC and SC DOT/DMV regulations that pertain to shipping and transportation of building products via truck
Must be able to act quickly and creatively to solve problems; work independently and make decisions
Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always
Work in a team environment and assist co-workers or supervisors/managers with other duties as required
Perform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policy
Available to work overtime, nights and weekends when necessary
Reliable attendance is essential in performance of the role

Preferred

Previous related experience in building materials dispatch or transportation industry preferred
Knowledge of masonry and hardscapes products, building materials, and cements is preferred

Benefits

Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion

Company

CRH manufactures and distributes building materials and products for construction projects. It is a sub-organization of CRH Ventures.

Funding

Current Stage
Public Company
Total Funding
unknown
2023-07-21IPO

Leadership Team

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Alan Connolly
Director of Strategic Finance
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Bob Feury
EVP
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Company data provided by crunchbase