Ensemble Health Partners · 13 hours ago
Bilingual Scheduling Specialist
United States
Full-time
Remote
Entry Level
$15.75/hr - $20.90/hr
1+ years expEnsemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Bilingual Scheduling Specialist is responsible for providing world-class customer service to clients, understanding admission processes, and verifying patient insurance benefits.
Health CareHospitality
Responsibilities
Understanding admission, billing, payments, and denials
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification
Knowledge of medical terminology or CPT or procedure codes
Patient Access experience with managed care/insurance and Call Center experience is highly preferred
Articulate, personable, dependable, and confident with excellent communication skills
Customer service-oriented builds trust and respect by exceeding customer expectations
Qualification
Required
This is a BILINGUAL position, Spanish and English
Understanding admission, billing, payments, and denials
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification
Knowledge of medical terminology or CPT or procedure codes
Articulate, personable, dependable, and confident with excellent communication skills
Customer service-oriented builds trust and respect by exceeding customer expectations
High School Diploma Required
Must be bilingual (English & Spanish)
Certified Revenue Cycle Representative (CRCR) required within 9 months of hire
Preferred
Patient Access experience with managed care/insurance and Call Center experience is highly preferred
Intermediate proficiency in MS applications (Word, Excel & PowerPoint), experience with multiple computer systems, and use of dual screens
Able to multitask and work individually while applying critical thinking skills
Customer Service experience is preferred
Associates Preferred
1-2 years of healthcare experience preferred
Benefits
Healthcare
Time off
Retirement
Well-being programs
Professional certification relevant to their field
Tuition reimbursement
Quarterly and annual incentive programs
Company
Ensemble Health Partners
Ensemble Health Partners is the leading revenue cycle management company for hospitals, health systems and physician practices.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Berkshire Partners,Warburg Pincus
2022-03-25Private Equity
2019-05-30Acquired
Leadership Team
Judson Ivy
Founder and CEO
Matt Tormey
EVP Compliance and Risk
Recent News
Company data provided by crunchbase